Kibi Faucets by KTE International, Inc. Review & Rating Updated: July 6, 2025

Imported

China

KTE International, Inc.

trading as

Kibi International, Inc.

and

Kibi

1250 Newark Turnpike

Kearny NJ 07032

855-883-0888

908-633-1818

info@kibiusa.com

Rating

Business Type

For more information on the five faucet company business types, see Faucet Companies

Product Range

Kitchen, Bar, and Bath Faucets

Certifications

Brands

Kibi

Street Price

$61.00 - $272.00

Warranty Score

Cartridge

5 Years¹

Finishes

Lifetime²

Mechanical Parts

Lifetime²

Proof of Purchase

Required

Transferable

No

Meets U.S. Warranty
Law Requirements

No

Warranty Footnotes:

1. The short 5-year ceramic valve cartridge guarantee indicates a lack of confidence by the company in the durability and longevity of its valve cartridges. In our opinion, this lack of confidence is not justified.

2. "Lifetime" is ambiguously defined as both the "lifetime of the product" and "lifetime of the original owner or end-user." It cannot be both.

• Read the Kibi warranty.
• Learn more about faucet warranties.

This Company In Brief

KTE In­ter­na­tion­al sells plumbing products, including faucets, at its proprietary website and through general merchandise sites that host third-party sellers such as Ama­zon and Way­fair, as well as through dedicated building supply websites like Home De­pot and Houzz.

It does not sell through plumbing supply houses or showrooms.

The faucets are imported from China.

They are of good quality, using good valve cartridges and a first-class aerator.

The faucets are competitively priced, consistent with the pricing for similar and even identical fau­cets sold by other brands of fully certified, Chin­ese-made fau­cets.

The warranty is, however, below the standard for fau­cet warranties in the U.S. and Can­a­da, providing only a five-year guarantee on valve cartridges.

Numerous companies import and sell Chinese faucets. The great majority sell faucets that are untested, not certified to North American standards, and illegal to install in a drinking water system in the U.S. or Canada.

Amazon alone hosts, supports, and promotes over 800 traffickers selling these potentially dangerous contraband faucets.

It is refreshing, therefore, to encounter a company that sells fully compliant Chinese faucets that are well-made using quality components for street prices that easily compete with the contraband sellers.

KTE International selling Kibi sinks, faucets, and accessories made in China and Vietnam, is such a company.

The Company

KTE International, Inc. is a relatively new company, founded in 2018 in New Jer­sey by Huike Zheng, its current CEO, as a for-profit corporation.

The company is a family enterprise with members in key positions, including Eric Zeng as Director of Operations.

Its headquarters in Kear­ny, New Jer­sey, is a combination of­fice/ware­house from which the company drop-ships its products.

It imports and sells fau­cets, showers, sinks, tub fillers, toilets, and accessories (towel bars, robe hooks, toilet paper dispensers, etc) under the Kibi brand exclusively over the internet primarily through websites that host third-partysellers such as Ama­zon, Way­fair, Home De­pot, Houzz, Bed Bath & Be­yond, and Wal­mart,

Its sinks, imported from China and Viet­nam, appear to be its main products. It sells a great variety, primarily kitchen sinks. Many are work stations with fitted cutting boards and other accessories that speed food preparation and meal cleanup.

Customer reviews of Kibi fau­cets have been largely favorable. Some buyers have reported problems with the sprayer switch on kitchen fau­cets, which is described as "loose," causing the fau­cet to switch back to stream mode unexpectedly.

We did not encounter that problem with our test fau­cets. We did not, however, test every Kibi model with a spray.

The Man­u­fac­tur­er

KTE International does not manufacture or assemble fau­cets. It is purely a distributor and retailer that buys its faucets directly from the factory.

Kibi faucets are made by Foshan Aqua­vit Bath Co. Ltd. (trading as Aqua­vit Bath), a Chin­ese company located in Fo­shan Ci­ty.

Aqua­vit Bath is not well known in North Amer­ica. Most of its products are sold in As­ia and Eur­ope, where it has a stronger presence.

KTE International appears to be one of only two Aqua­vit Bath customers selling in North America. The other is , company that formerly sold faucets over the internet from its home base in. Tai­pei, Tai­wan. As of our last update, it appears to have abandoned the North American market but still sells in other parts of the world.

Where to Buy

KTE International is a distributor selling faucets wholesale to retail outlets and also a retailer, selling its Ki­bi fau­cets directly to consumers through its own website and merchandising sites that host third-party sellers.

A "Where to Buy" link on the Kibi website identifies some of its retail sellers, but not all. We found many retail sites that are not listed. Among thee are some major web-based decorative plumbing outlets, including Blue Bath, KB Authority, Kitchen Oasis, and Overstock.

We found the highest prices for Ki­bi products its proprietary website. Thses are never referred to as "list" or "MSR" prices but that's effectively what they are. It pays to shop around. We found discounts of as much as 60% on other retail venues.

Their street prices make these fau­cets one of the better deals in mid-priced certified Chin­ese fau­cets, with a very good price-to-val­ue relationship.

Construction, Materials, & Components

The primary material is lead-free brass.

Other companies sell kitchen faucets made of stainless steel. Ki­bi does not. All of its kitchen fau­cets are brass.

Secondary materials are zinc alloys and plastic.

Construction

The construction of Ki­bi fau­cets is conventional.

The body and spout do double duty: handle water flow inside the fau­cet and give the fau­cet its outward appearance.

None of the faucets we examined were made using core and shell construction in which function and appearance are divorced.

The core elements direct water through internal tubing, which is concealed by a separate shell, The shell is solely decorative. It gives the fau­cet its outward appearance vut plays no part in directing the water flow of the faucet.

A few kitchen faucets come close to core and shell fabrication. These are what Kibi calls its Commercial faucets in which water is directwd throgh a PEX^[1] bube rather than a brass spout.

Core and shell is largely an American technology that has not yet reached China to any great extent. For more information about core and shell and its many advantages over conventional construction, including material and cost savings, see Faucet Basics, Part 1: How Are Faucets Made.

Aerators

The critical components of a fau­cet are its ceramic valve cartridge and aerator. They are required for the fau­cet to function properly. Fortunately, Ki­bi fau­cets include some of the best.

The engineered aerator was invented by the Swiss faucet company, in 1954 as an improvement to the several layers of window screen then used to soften the stream of water in most fau­cets at that time.

KWC engineers developed an optimum aerator pattern that produced a splashless fau­cet stream even at higher water flows. It has since become the standard in the industry against which all other aerators are measured.

The KWC aerator was so successful that it was spun off in 1959 as Neo­perl Group AG, the widely recognized leader in aerator technology.

It has subsidiaries throughout the world, including Wa­ter­bury, Con­nec­ti­cut, where the company produces aerators for the North Amer­i­can market.

According to KTE In­ter­na­tion­al, the aerators used in Ki­bi fau­cets are all made by Neo­perl.

We did not examine every one of the basic fau­cet models sold by Ki­bi and cannot affirm that every model includes a Neo­perl aerator. But in the fau­cets we did examine, all were outfitted with Neo­perl.

Ceramic Valve Cartridges

The ceramic valve cartridges used in Ki­bi's bathroom fau­cets are made by Ci­tec Group, an industrial ceramics company headquartered in Spain, but manufacturing in China through a subsidiary, Kai­ping Ci­tec San­i­ta­ry Com­po­nents Co., Ltd.

It is a popular cartridge in Eur­ope and Asia, more rarely seen in the Americas.

The Citec cartridge for single-handle fau­cets has some unusual abilities.

Its water-saving feature starts water flow at not more than 50% of maximum volume when the fau­cet is first turned on. Ki­bi calls this its "cold start" feature. The cartridge also initially dispenses only cold water, its "energy-saving" feature.

Increasing the water volume or raising the water temperature requires a second manipulation of the handle.

The features take a little getting used to (less than a week for our testers), but we think the water- and energy-saving qualities are worth having.

Kibi's kitchen faucets use ceramic valve cartridges manufactured by Se­dal S.L.U., a company. like Citec, chartered in Spain but also manufacturing in China at Sed­al Tech­nical Cer­amics in Jiang­men and Sed­al Kaip­ing.

Citec and Se­dal cartridges are favorites among Chin­ese companies manufacturing fau­cets destined for Eur­o­pean and North Amer­ican buyers in no small part because they have been extensively tested and repeatedly certified to the applicable standards, making it unnecessary for fau­cet manufacturers to test and certify the cartridges at their own expense.

Both are considered more than adequate for residential use, and most fau­cet companies selling in North America that use them guarantee them for a lifetime.

Ki­bi, however, guarantees them for just five years.

Other Components

The company makes a fuss over its brass mounting hardware – a fuss that is largely justified. Brass is better.

Most mounting hardware is steel and steel (even zinc-plated steel) rusts. After 20 or 30 years under a sink, the rust can be so severe that the faucet cannot be uninstalled without a hacksaw and blowtorch.

Spray heads on kitchen fau­cets are Acryl­o­nitrile But­a­diene Sty­rene (ABS) plastic. The lighter weight of the plastic spray is necessary for Kibi's magnetic docking system to work consistently.

ABS, while rigid and impact-resistant, expands and contracts "significantly." Its coefficient of linear expansion is 0.0000560 in/in/°F. This degree of expansion means that it is not the best material where dimensional changes may impact performance and longevity.

Plastic spray heads, as a rule, are more prone to malfunction than metal heads. We did not encounter any issues with the sprays on our test fau­cets, but problems with the spray/stream switch have been reported by users.

Flow Rates

Flow rates are limited to a maximum water flow to 1.2 gallons per minute (gpm) for bathroom fau­cets and 1.8 gpm for kitchen fau­cets. These are the maximum flow rates permitted in Cal­i­forn­ia and, after July 1, 2025, all of Canada.

For most of the rest of the U.S., the maximum flow rate is 2.2 gpm. Buyers replacing an older fau­cet may need some time to adjust to the lower flow rates.

Kibi Faucet Styles

Kibi faucets are selected from its manufacturer's . They are not deigned by or especially for Kibi.

They include some traditional and transitional designs, but most of the fau­cet styles are very contemporary. Almost all are single-handle fau­cets.

Just seven bathroom fau­cets have two handles, and only three of these feature styling that is argulably non-contemporary. Ki­bi's only traditional kitchen fau­cet has been discontinued.

The styling is conservative, featuring fairly common Chin­ese designs, attractive enough but exhibiting no particular design distinction.

The goal of most Chin­ese fau­cet manufacturers is to sell as many fau­cets as possible, which means keeping their designs well within the mainstream to appeal to the vast majority of potential buyers.

Striking original designs may win awards and generate publicity, but they don't necessarily sell all that well.

Chinese faucets are commonly close copies of styles originating in Eur­ope or North Amer­ica.

A design that sells well in these major markets will often be imitated by As­i­an factories (with minor changes to avoid patent infringement). The lag time is usually 3 to 5 years, so by the time a design appears in a Chin­ese fau­cet, it is no longer particularly new.

Kibi faucet designs fit this pattern. They are pleasant and often smartly styled, but most of the designs are over a decade old, and some are well past voting age.

Kibi Faucet Finishes

Kibi does not finish the fau­cets it sells. They are delivered by their manufacturer already finished, in the box, and ready to deliver.

Kibi offers a total of seven fau­cet finishes: Po­lished Chrome, Brushed Nick­el, Brushed Gold, Matte Black, Matte White, Oil-Rubbed Bronze, and Ti­tan­ium.

All seven are available on Kibi's bathroom faucets, but just four finishes (Polished Chrome, Brushed Nick­el, Matte Black, and Ti­tan­ium) on kitchen faucets.

Two processes are used to create Ki­bi finishes. Chrome and Brushed nickel are . The other finishes, according to the company, are (PVD) finishes.

We have not independently verified the company's claim. The finishes could equally well be the more vulnerable , a form of baked-on, dry-applied paint, durable but not nearly as robust as PVD finishes.

PVD, finishes are almost indestructible. Laboratory testing has shown them to be 10 to 20 times more scratch-resistant than polished chrome.

In our admittedly less-than-scientific durability tests, a Brillo^® pad left no mark on a PVD finish. A Scotch-Brite^® green pad could scratch it, but it took some effort. (Nevertheless, keep all scouring pads far, far away from your fau­cets. Modern finishes do not require scouring.)

Physical vapor deposition (PVD)

If you have a choice, a PVD finish is the finish to get.

The finishes are applied in a vacuum chamber loaded with unfinished fau­cet parts. All the air is replaced with a carefully calculated mix of inert and reactive gases.

A rod of the metal used for the coating is heated to a temperature so high that it dissolves into individual atoms, creating a plasma that is bombarded onto the fau­cet parts to create a very thin (2 to 5 microns) but very dense coating.

PVD finishes are very hard (Rock­well HRC-80+, Vick­ers HV-2600+) and bonded to the fau­cet at a molecular level, essentially becoming an integral part of the fabric of the fau­cet.

Electroplating

The oldest process used to produce fau­cet finishes is electroplating. It has been around almost since the first modern fau­cet was invented.

It involves immersing the fau­cet and the metal to be used as plating in an acid bath, then applying an electrical charge to both objects so metallic ions are drawn from the plating metal to the fau­cet. Chrome is the most commonly used plated metal, followed distantly by nickel.

The Kibi Chrome finish is polished to a mirror shine. The fau­cets we examined for this report were free of even the tiniest flaw in their sparkling finishes. Keep in mind, however, the shinier the chrome, the more likely it is to show even minor scratches, so extra care in both use and cleaning is required.

The durability of an electroplated finish depends on the metal used as the finish.

Chrome is a fairly hard metal and considered durable. Although it will scratch, it will not scratch easily.

Nickel is a much softer metal, not as robust, that will scratch more readily. For that reason, it is usually brushed to hide minor scratches while chrome is normally polished.

Spot Resistant Coating

Water beads up on a faucet, then dries and leaves behind a round whitish deposit of dissolved minerals.

These are "water spots," and although they are easy to remove, they are a nuisance.

Two of Kibi's finishes, Brushed Nickel and Titanium, are given a final "spot resistant" coating that reduces and even eliminates water spotting.

The coating is , meaning that its surface structure is designed to turn any water bead into a water ball that immediately rolls off the faucet, preventing water spots from forming.

In our testing, some of our resident skeptics tried everything they could think of to make water stick to the coating: hot water, cold water, ice water, soapy water, plain water, dish water, soda water – it was a waste of time. Nothing worked.

The coatings do not last forever. Their longevity depends on how well they bond to the underlying metal. Some are very durable. NANOMYTE^® SuperCN and Aculon^®, for example, are considered super-hydrophobic coatings that last for years.

Since we do not know what coating is used on Kibi faucets, we cannot surmise how long it will last.

If your faucet is not already hydrophobic (if water beads up on the faucet, it's not), you can buy a spray to add that property. Generally intended to protect automobile finishes and shed rain from windshields, they work equally well on faucets but avoid those that also contain ceramic particles. Ceramic coatings are fine for cars, not so much for faucets. Reapply every three to six months or when water starts to bead up again.

Kibi Faucet Warranty

The Kibi Faucet warranty is described by the company as a "generous" and a "peace of mind" warranty. At first glance, it does seem rather fulsome. But, after a more careful reading, it falls somewhat short.

Here, in a nutshell, is what it actually provides.

And that, ladies and gentlemen, is the "generous, peace of mind" Ki­bi warranty.

Amateur Drafting

KTE International has fallen into the trap of thinking it could write a legal warranty that will stand up to a lawsuit without bothering to use a legal professional for the job. A warranty is a legal contract and like any contract needs the careful attention to it language that only a seasoned lawyer can provide. If this warranty was written by a lawyer, he or she needs to go back to school.

It clearly shows its unskilled "cut-and-paste" genesis.

It is badly written: ambiguous and redundant. It also fails to comply with the minimum requirements for a consumer product warranty as specified in the federal Mag­nu­son-Moss War­ranty Act (15 U.S.C. §2301).

Ambiguity

Consider this provision:

"KIBI warrants the structure and finish of the product to be free from defects in material and workmanship under normal usage for the lifetime of the product."

That's clear enough, but in the very same paragraph, the warranty also provides:

"The warranty commences from the initial date of purchase … through the lifetime of the original owner…"

OK, so which lifetime applies to the lifetime warranty? Is it the lifetime of the fau­cet or the lifetime of the owner? They are unlikely to be the same lifetime.

This is far from the the only problem with the definition.^[2]

Another embiguity resides in this expression:

"This warranty extends to the original owner or end-user, and is not transferable to a subsequent owner."

If the owner is not the end-user, which of the two one gets the warranty?

Redundancy

The document also suffers from redundancy. For example, at the top of the document is the statement:

"The warranty is non-transferable."

The limitation could not be made any clearer, which makes one wonder why Ki­bi finds it necessary to add a few lines further on that …

"This warranty … is not transferable to a subsequent owner."

Poor Business Judgment

The requirement that the customer pay shipping charges is not good policy. It saves the company a few dollars in shipping charges, but costs the company hundreds in future sales.

The customer, already annoyed by the defective product, is going to be even futher agrieved by this penny-pinching provision, not only making it virtually certain that he or she will never again buy a Kibi product, but almost guarantees that friends, relatives, and folks in the car poor and around the water cooler will be warned off the company and avoid its products like the proverbial plague.

Kibi needs to take a page from playbook and stop thinking of its warranty as a nuisance to be trimmed to its irreducible minimum cost.

Moen considers every warranty claim to be a golden opportunity to cement customer loyalty and ensure future sales by making the process as painless as possible and absolutely free to the customer.

The result is unmistakable. Its warranty policy is one of the reasons that Moen grew from a bit player in the 1950s to one of the two largest faucet companies in North America.

Violations of Warranty Law

The much more serious problems with the warranty, however, is its multiple major violations of federal warranty law. Violations which can cost the company dearly if the warranty ever finds its way into a courtroom.

The Mag­nu­son-Moss War­ranty Act and regulations published by the Fed­er­al Trade Com­mis­sion make it very clear what must be in a consumer product warranty and what must not be included.

Prohibited Disclaimer

State law warranties of merchantability and fitness for a particular purpose may not be excluded (lawyers say "disclaimed") by a written warranty.

The Kibi warranty, however, tries to disclaim these "implied warranties" with this language:

"KIBI makes no [other] warranties, expressed or implied, including warranties of merchantability and fitness for a particular purpose …

A company's written warranty is intended by Mag­nu­son-Moss-Moss to supplement state law warranties, not replace them. Consequently, any attempt to deny state-law warranty coverage is simply ignored as void and without effect.(15 U.S.C. § 2308(a))

Deceptive Language

The second problem with the attempted exclusion, however, is much more serious.

The language could be considered deceptive, and one of the three cardinal rules of Mag­nu­son-Moss is that language in a consumer warranty must not be deceptive.

Deception in a warranty can result in substantial punitive damages.

This provision would almost certainly lead a reasonable person to justifiably believe that a defective fau­cet would not be covered by state-law warranties – and that is the very definition of deception under the law.

We don't think for a minute that Ki­bi is being deliberately deceptive, just ignorant.

No doubt, whoever wrote the warranty found the language from some other warranty and, unaware that it is prohibited, copied it, thinking that it sounded lawyerly and like a good idea.

Under Mag­nu­son-Moss, however, deliberate deception is not required to incur liability.

It is sufficient that the company has not taken reasonable care "to make the warranty not misleading." (15 U.S. Code § 2310(c)(2))

The very presence of the provision in the Kibi warranty, however, is compelling evidence of a lack of the required reasonable care.

Missing Required Provisions

In addition to prohibiting certain content in a consumer warranty, Mag­nu­son-Moss requires a warranty to include some very basic information.

The Kibi warranty is missing a lot of it, including:

• A clear definition of the duration of the "lifetime" part of the warranty. Kibi's inclusion of two conflicting definitions of lifetime amply violates this requirement.

• A step-by-step explanation of the "procedure that the consumer should follow" to make a claim under the warranty including the mailing address or telephone number to use. (16 CFR § 701.3(a)(5))

• The Kibi warranty has no information about how and where to make a warranty claim and what documentation, if any, is required.

• The following required language:

  "This warranty gives you specific legal rights, and you may also have other rights which vary from state to state." (16 CFR § 701.3(a)(9))

• The language is part of the separate one-year warranty on commercial faucets, but not part of the non-commercial lifetime warranty.

There is no cure for the warranty's many shortcomings except the obvious: rewrite the warranty, this time by a lawyer, to eliminate ambiguous and redundant language and conform the warranty to the federal laws and regulations that are designed to protect consumers.

Kibi Customer Service

We did not conduct our usual structured tests of the company's customer service. With small companies like KTE In­ter­na­tion­al, the tests do not work. Agents soon figure out they are being tested and change behavior accordingly.

What we did do over the past 90 days was call the company and ask for help with various problems. In general, the response was satisfactory.

Wait times were minimal. Agents handled basic customer issues with little fuss, but their knowledge of Kibi fau­cets is no more extensive than what can be garnered from the company website. So, they were of little help with in-depth information about Kibi fau­cets.

Buyers have complained on various internet sites about problems with delayed shipments, damaged and wrong products delivered, and delayed refunds and credits. But only a handful of these concerned faucets.

Most complaints were about Kibi sinks, including workstation cutting boards that warped and split after a few months of use, and sinks that didn't drain well because they are not sloped enough, a fairly common problem with stainless steel sinks originating in Asia.

None of these complaints have escalated to the Better Business Bureau.

The BBB has no record of the company which means that in the over years the company has been in business, it has never had a BBB complaint, which means that all customer concerns were successfully resolved in house. Had there been even one complaint, the company would be in the BBB database.

Overall, we judge the company's customer service "satisfactory," but it could use improvement.

Kibi Website

The Kibi website is well designed with intuitive navigation. It contains a wealth of information about its fau­cets, not quite enough for a fully informed fau­cet-buying decision, but more than most fau­cet company websites provide.

Navigation is simple. Click on "Bath­room" or "Kitch­en" at the main menu to display a list of fau­cet types available, then click on the type you want to view.

The menus are in plain, non-technical Eng­lish except for the word "Wide­spread" in the Bath­room Faucet menu. Most users, unfamiliar with fau­cet industry jargon, will probably not know that widespread refers to a "two-handle lavatory fau­cet in which the handles are at least 8" apart."

A better term would be "Two-Hand­le," a term almost everyone understands.

Kibi's well-designed and powerful site search function is another way to find a particular type of fau­cet, but it is even more useful for finding all products with a certain finish to create a well-coordinated ensemble for a bath or kitchen.

Our search on "Matte Black," for example, returned a pictorial display of every product available in a Matte Black finish, including fau­cets, showers, sinks, drains, accessories, a mirror frame, and assorted fittings.

When you find a fau­cet that seems promising, there is extensive information about the fau­cet – essentially a summary of its specifications (padded with a little sales patter) – on the right side of the page and a large, clear image of the fau­cet at left.

Below the large image are a dozen or more thumbnails of other images of the fau­cet that can be displayed with a click of the mouse, illustrating its operation, features, and dimensions.

In addition, when you select one of the available finishes, the default fau­cet image is re-displayed in the selected finish. Very nice and very helpful in visualizing the fau­cet.

But the best source for the needed information about the fau­cet is in the linked PDF "Spe­ci­fi­ca­ti­ons Sheet," It is very complete, listing the fau­cet's main features: its flow rate, the finishes available, standards to which the fau­cet is certified, a dimensioned drawing, and an indexed parts diagram.

A PDF "Installation Guide" contains care and cleaning instructions, useful to know in advance of a purchase.

Very little is missing.

• Whether a faucet meets Americans With Disabilities (ADA) guidelines and is suitable for use by persons with limited dexterity.

• A link to the fau­cet's warranty.

• The minimal mounting hole diameter, needed to determine whether the fau­cet will fit the mounting holes in your sink.

• The processes used to create the various finishes (electroplating, PVD, or some other process), needed to accurately judge the probable durability of the finish.

The website scored well for Mi­ni­mum Web­site List­ing In­for­ma­ti­on: a B-, which is above average and ahead of 90% of all the other fau­cet companies we have reviewed.

Overall, the site is one of the best we have ever reviewed.

Legal Actions

Kibi was sued by the Cal­i­for­nia Ener­gy Com­mis­sion in 2021 for unlawfully selling unapproved fau­cets in Cal­i­for­nia. The company settled the lawsuit by agreeing to a $12,000 penalty and to …

• Test all basic models, utilizing the applicable test method, to ensure conformance with the Appliance Efficiency Regulations.
• Certify all basic models in MAEDbS [database], and ensure listings are kept current.
• Add the required CEC markings to the fau­cets.

The company can count on an eventual visit by the Department of Energy for failing to register it faucets. The responsible division is underfunded and understaffed, but its gets around to every violator eventually.

The odd thing about ignoring this law is that of all the testing, certification, and registration required to sell legal faucets in the U.S., DOE registration is by far the fastest, easiest, and least expensive. No fee is required and the whole process takes just few hours at the computer.

Kibi Testing & Certification

Comparable Faucets

Faucets made in China, comparable to Ki­bi in quality with a better warranty, but not necessarily comparable for design or price, include

Conclusions

We believe these fau­cets are a good value. They have the potential to be a great valuem but for the company's failure to register its fau­cets with the De­part­ment of En­er­gy as required by law, and its confusing and inadequate fau­cet warranty.

The lack of DOE registration does not affect you, however. The company cannot legally sell its fau­cets in the U.S., but you can legally buy them and as they are fully certified to North American standards, there is no risk in doing so.

On the plus side, the fau­cets are well-made using good-quality critical components. Finishes are limited, but the six available finishes are some of the more popular and will suit most buyers.

Its warranty is the big factor on the minus side. However, its deficiencies, other than the short 5-year cartridge warranty, toll against the company. In any lawsuit over the warranty, the company would lose and probably lose big.

The Kibi website is well designed, easy to navigate, and informative, providing most of the information needed for a fully informed fau­cet-buying decision. There is some marketing fluff, but it is minimal and largely accurate. None of it caused our BS meter to do more than quiver.

Lavatory faucets are not Wa­ter­Sense^® listed. They seem to be qualified for listing, but the required confirmation testing has not been done.

Our rating panel was unanimous in its opinion of the faucets. All members would buy a Kibi faucet but with "with some reservation" due to its impaired warranty.

Continuing Research

We are continuing to research the company. If you have experience with Ki­bi fau­cets, good, bad, or indifferent, we would like to hear about it, so please post a comment below or contact us by email at starcraftreviews@yahoo.com.

Please note: we cannot answer questions posted in the comments. If you have a question, email us at starcraftreviews@yahoo.com.