Italia Faucets Review & Rating Updated: December 2, 2023

Summary
Imported
China Flag
China
Italia Faucets, Inc.
Box E240
2505 Anthem Village Dr.
E. Henderson, NV 89052
(877) 482-5422
Rating
Business Type
Product Range
Kitchen and Bath Faucets
Certifications
Street Price
$50-$350
Warranty Score
Cartridge
10 years1
Living Finishes2
5 years
Other Finishes
10 years
Mechanical Parts
10 years
Proof of Purchase
Required
Transferable
No
Meets U.S. Warranty
Law Requirements
No3

Warranty Footnotes:

1. All parts of the faucet including finishes other than living finishes.
2. Oil Rubbed Bronze, Antique Copper, Brushed Nickel, and Brass.
3. The warranty is missing quaifying language required by the U.S. Mag­nu­son-Moss War­ranty Act (15 U.S.C. §2301). However, the missing language does not diminish the rights of the faucet buyer, and in may actually strengthen those rights.

Download the Italia warranty.

Learn more about faucet warranties.

This Company In Brief

Italia Faucets, Inc. is a Nevada business that imports Chinese faucets that it sells under the Italia, Fontaine, and Brienza brands through internet venues including Amazon, and Home Depot (online only).

Italia Faucets, Inc. is a Nevada-based importer of inexpensive Chinese faucets that it distributes in the U.S. under the Italia, Fontaine and Brienza brands.

The Company

The company was founded in 2012 as a California corporation located in Irvine. That corporation is now dissolved. The business was reconstituted in 2013 as a Nevada corporation. Its sole stockholder, director, and officer is Amelia Liza Martin (formerly Kwik).

The business is the successor to brand faucets from Lake Forest, California until 2013 when it abruptly ceased business. Italia inherited the Fontaine brand name but disclaimed any warranty responsibility for Fontaine faucets sold before November 2013.

Italia's business address is a mailbox at a UPS store in East Henderson, a Las Vegas suburb. It has no actual physical location that we can find other than the residence of the owner. (Following our privacy policy, we do not publish an owner's address unless it is also the stated address of the business).

Faucet Sources

The company at one time bought most of its faucets through Markimex, the owner of the faucet brands.

It now buys from other sources, but may also still be sourcing some faucets from Markimex. Markimex buys from several different manufacturers, adding and changing suppliers from time to time.

Despite its name, none of Italia's faucets are from Italy. They are sourced from China.

As of the date of this report, Italia's suppliers include:

Faucet Designs

Italia faucets are, with a few exceptions, very ordinary Chinese faucet designs of largely unremarkable quality, more or less indistinguishable from the faucets available from any of dozens of other importers of Chinese faucets (See the list below). Italia faucets are neither designed by nor made especially for Italia. They are faucets offered generally to the industry at large by the Chinese factories that make them.

For example, the Adelais (see images at top and at left above) two-handle lavatory faucet (street price: $256.00 US) is made by Seagull and appears in the Seagull 0nline catalog as the Model 9L128001 two handle, three-hole lavatory mixer. It is also sold by Markimex as the

also sells the faucet as the Model SG104-T Twist faucet. Markimex supplies faucets to MYC Direct, Inc., the company that sells Decor Star faucets, so it is not surprising that the same faucets are in both collections.

Chinese faucet designs tend to conservative, targeting mass-market customers. A new faucet design that proves popular in the European or North American markets will ultimately find its way to Chinese factories. The lag time is normally three to five years behind the Western designs, by which time the design is no longer new.

Faucet Brands

Italia sells three faucet brands: Brienza, Fontaine and Italia. Italia is identified as the company's "flagship" brand.

Italia acquired the Fontaine brand in 2013 upon the demise of FSA Imports, the brand's former owner. (See our report on

In its acquisition announcement, Italia indicated that it had acquired only the Fontaine name and would not be responsible for warranty claims on Fontaine faucets formerly sold by FSA Imports. Nor has it undertaken to stock replacement parts for these older faucets. So, FSA Fontaine faucets are orphaned, without warranty or parts support.

This is a concern with start-up companies like FSA and Italia. Most start-ups fail within ten years, and faucet companies are no exception. Italia may be one of the lucky few that go on to find a niche in the highly competitive North American faucet market but if it does not then any possibility of future warranty or parts support dies with the company.

The faucets sold by Italia as Fontaine faucets are not the same faucets formerly sold by FSA Imports. The FSA faucets were made by Italia does not get any of its faucets from Lota. Italia still maintains the old Fontaine website but it is now nothing more than a stub directing viewers to Italia's website.

Where to Buy

Italia sells through its own website and through other internet retail venues including Home Depot (online only), Wayfair, Amazon, Houzz, Overstock and Walmart (online only).

Italia Website

The Italia website is well designed with intuitive navigation.

Multiple images are shown for most faucets as is dynamic imaging which changes the view of the faucet as finishes are selected to display the faucet in the chosen finish.

The information provided about each faucet is otherwise inadequate. There are no installation instructions, dimensioned drawings, or parts diagrams available online or for download. The cartridges are identified only as ceramic cartridges without identifying the manufacturer.

Italia Faucet Finishes

Italia's standard finishes are Chrome, Brushed Nickel, and Oil-Rubbed Bronze. Not every faucet is offered in all three finishes. Some specialty finishes such as Antique Copper, Matte Black, Gold, and Stainless Steel are available on a few faucets.

The finishes offered on a faucet depend on the finishes available from the faucet's Asian manufacturer.

Italia Faucet Warranty

The Italia warranty is below standard for the North American market.

At one time the company advertised a lifetime warranty that turned out to be a one-year warranty on all components of the faucet except the body and finishes. At present, the warranty is a 10-year limited warranty except for four finishes which are guaranteed for five years.

The warranty does not comply with the minimum requirements of the federal Magnuson-Moss Warranty Act, and its restrictive provisions are unlikely to be enforceable against a faucet buyer in any court.

The company states that replacement parts "may not be readily available and may take up to 4-6 weeks for delivery." Typically Italia would stock only a very few, if any, replacement parts, relying on its distributors for a more in-depth parts inventory.

However, if a distributor does not stock a needed part, then it has to come from the Chinese factory that made the faucet, if, indeed, the factory still has the part. If it has to be sent from the factory, the 4 to 6 week delivery time may be wildly optimistic.

Testing & Certification

The California Energy Commission sued Italia Faucets, Inc. for illegally selling unapproved faucets in California from July 2015 to May 2020. The company paid a penalty of $$30,000.00 to settle the suit in 2021.

Comparable Faucets

Chinese-made faucets comparable to Italia include:

We are continuing to research the company. If you have experience with Italia faucets, good, bad, or indifferent, we would like to hear about it, so please contact us or post a comment below.