Huntington Brass Faucets Review & Rating Updated: 02/16/21

Summary
Imported
TaiwanFlag
Taiwan
ChinaFlag
China
Afeel Corporation
Trading as
Huntington Brass
11100 Dana Circle
Cypress, CA 90630
(800) 888-6604
Rating
Business Type
Product Range
Kitchen, Bath, Prep and Bar Faucets
Certifications
Street Price
$50 - $2,000
Warranty Score
Mechanical Parts
Lifetime1
Ceramic Cartridges
lifetime
Washerless (Ball) Cartridges
10 years2
Chrome & PVD Finishes
lifetime
Polished Brass
3 years
Other Finishes
10 years
Electronics
3 years
Glass, Porcelain and Plastic Parts
No warranty
Proof of Purchase
Required
Transferable
No
Meets U.S. Warranty
Law Requirements
Yes
Warranty Footnotes:
1. Lifetime is defined for "as long as the original purchaser owns their [sic] home...."
2. Find out more about the venerable but reliable Delta ball cartridge.

Download the Hyntington Brass faucet warranty.

Learn more about faucet warranties.

This Company In Brief

Afeel, founded in 1989, is one of the oldest of the Asia Marketeers in North America, importing faucets and other sanitary wares from Taiwan years before China became a manufacturing powerhouse. Its imports are still primarily from Taiwan.

The company has traded as Huntington Brass since 2005, selling sink faucets as well as showers and tub fillers, and matching accessories primarily through internet retailers.

Afeel Corp., Inc. is a private company founded by Huei-Link Kuan in 1989 to import Taiwanese showers and shower accessories. The company was sold in 2005 to Winnie Liang, Ling-Chu Kao, and Huey-Chew Hsu who adopted the trade name Huntington Brass, moved operations to their present location, and vastly expanded products to include sink and tub faucets as well as showers and accessories that go with them. Its current CEO is Joy Hsu.

Huntington Brass products are arranged in three collections. The ReliaFLO® Collection (formerly the Professional Collection) is the basic faucet series intended for apartments, manufactured dwellings, and institutions. The Decor Collection is a mid-range, mid-priced collection, and the Platinum Collection features the company's upper-end products.

All Huntington Brass faucets are made by Asian, mostly Taiwanese manufacturers, including the following:

Afeel does some minor assembly in California, mostly attaching handles and aerators. Many of the company's faucets offer various handle and trim options, and rather than stocking a lot of the same faucet with different handles and trim already installed, it stocks the faucet bodies and attaches the handles and trim as ordered. This is a smart idea that cuts down on inventory. Afeel does no finishing. All of its faucets are delivered fully finished.

Faucets in the upscale Platinum Collection are designed by an in-house design group. How much of this design is true "from the ground up" design and how much is a modification of existing designs we do not know. We have found faucets in the Platinum Collection that seem to be unique to Huntington Brass, including the Favari faucet shown above but also faucets that appear to be just minor variations on its suppliers' designs.

The vast majority of faucets sold by the company, however, look to be faucets, straight out of the product inventories of the various Asian manufacturers that make them, and many of the same generic faucet designs sold by its competitors such as companies that import from many of the same manufacturers.

The company publishes a catalog for each of its collections that presents each faucet as part of a series that typically includes sink faucets, tub faucets, showers, and accessories such as towel bars and toilet paper holders. They also include wholesale prices and are available to dealers only.

Afeel is primarily a distributor but also sells its products directly to consumers at retail through its website and through Internet plumbing suppliers such as PlumbTile and QualityBath. It also offers faucets on some general retail sites like Amazon, Wayfair, and Overstock. The items sold on the Internet, however, are just a few of the faucets available. To see the entire collection, you must visit a brick and mortar showroom or supply house.

The company's website provides a list of authorized retailers by ZIP code. Some, such as Briggs Plumbing and Ferguson Enterprises (Wolseley in Canada) are nationwide plumbing supply retailers with a store in nearly every town of any size, so finding a store near you is ordinarily not a problem.

Afeel also distributes faucets to companies that sell them under private labels. The Canadian sanitary ware company, Cheviot Products, for example, sells Afeel faucets under its own

Huntington Brass faucet styles cover the entire range of traditional through ultra-contemporary. Most of the stylistic interest is in the Platinum Collection, as one would expect. The low-end ReliaFLO faucets appear to be right out of Delta's 1985 catalog style-wise. Definitely not cutting edge design but a good basic faucet suitable for anyone reproducing a 1980's vintage kitchen or needing a reliable faucet for a laundry room.

Every faucet is available in chrome, and most faucets in the Decor and Platinum Collections are offered in a satin nickel PVD finish. Some are also available in what the company calls its "special finishes": sixteen finishes in two groups that require extra manufacturing time because they are finished to order by the manufacturer in Taiwan or China.

Interestingly enough, although referred to on the company's website, special finishes are never pictured except in the company's wholesale catalogs which are not available to the general public. So, you have to visit a showroom to see what "24-Satin Copper" looks like (or check the chart above).

Although Afeel provides a lifetime finish warranty only on chrome and PVD finishes, the Huntington Brass website does not identify which finishes are PVD. The only way to find out if a finish is a PVD finish is to contact customer service and ask.

The faucets are manufactured with a factory-set maximum water flow of 1.5 gallons per minute (GPM), which is the European standard and the standard required by the DOE/EPA Watersense® program for lavatory faucets. The maximum flow permitted by federal law is 2.2 GPM, the usual setting sink faucets. For some buyers, this lower flow rate will take some getting used to, especially when using a kitchen sink sprayer. The company does not seem to offer an option for the higher flow rate in any of its faucets but does offer a lower flow rate of 1.2 GPM to comply with California law.

The quality of the faucets in the Platinum Collection, based on the faucets we have examined, leaves very little to be desired. For its two-handle faucets, the company uses a good cartridge from Flühs Drehtechnik, GmbH, a German firm located in Ludenscheid, Germany since 1926. The Flühs valve is generally recognized as one of the best made. For its single handle Platinum faucets, the cartridges appear to be from Kerox Kft cartridge, made in Hungary. Kerox is the mixing cartridge preferred by European faucet manufacturers. Its reputation is that it is extremely reliable and performs well even in relatively hard water. We judge it to be a very good cartridge.

The Decor Collection is, as one might expect, is a step down in quality but not a large step. The cartridges are made in Taiwan or China. The cartridges we could identify were made by Hain Yo Enterprises Co., Ltd. a ceramics manufacturer headquartered in Taiwan but actually manufacturing in China and Kuching international Ltd., a Taiwanese company that makes good basic cartridges sold under the KCG brand since 1998.

TheReliaFLO® Collection is a line of economy faucets intended primarily for use in multi-family dewllings. It includes ReliaFLO®-branded metal (and acrylic) faucets but also the Clover, Serina, Cypress, and Trend collections. Some ReliaFLO® brand faucets use an older technology ball valve invented by Faucet. Delta switched to its Diamond Seal Technology cartridge beginning in 2008 and no longer used a ball valve.

The Huntington Brass website identifies the faucets that use ball valves with the phrase "stainless steel ball washer-less valves." For moderate use, there is nothing wrong with the ball valve. It served Delta well for most of 50 years, helping to propel the company's rise to one of the two largest faucet companies in North America (the other is Huntington brass guarantees the cartridges for ten years, which is about the life expectancy of the valve. When it finally does wear out, changing it for a new ball valve is an easy task within the abilities of even a modest DIYer. Replacement ball valves are widely available as are videos on how to replace a ball valve. At one time some ReliaFLO® faucets used an even older technology compression valve but these seem to have disappeared from the company catalog.

The ReliaFLO® Collection includes some faucets that are all zinc or azinc/aluminum alloy – an alloy often called "pot metal". Zinc alloys are not as suitable as brass for faucet bodies. It does not handle the continuous stresses imposed by water pressure nearly as well as brass. The company's more upscale faucets are brass but may have zinc ancillary parts and trim. Zinc is suitable for parts such as handles and base plates (escutcheons) that do not experience a lot of stress. Appropriate use of zinc alloys does not affect faucet quality and can help in keeping costs down. Zinc is much less expensive the brass, especially lead-free brass.

The Huntington Brass website is well-designed with intuitive navigation. Information about its faucets is exemplary and a model for other companies to follow. It includes most of the specifications needed to make an intelligent buying decision including dimensioned drawings, exploded parts diagrams, and installation instructions. Some of these are .pdf documents that may be downloaded for reference. The only item missing is the identification of the ceramic cartridge by its manufacturer: useful in determining whether the cartridge is a good one or not. As it is, you will have to ask customer service to identify the cartridge.

Although the company advertises on every page of its website that faucets are covered by a limited lifetime warranty to be free of defects in material and workmanship, in fact only some of the faucet is guaranteed for a lifetime. Others are not guaranteed at all. In consequence, we score the warranty as below average for North America where the standard warranty is for the lifetime of the original owner on all parts and finishes.

Mechanical parts, ceramic cartridges, and chrome and PVD finishes are guaranteed free of defects in material and workmanship as leak-free for "as long as the original purchaser owns their [sic] home." Finishes other than chrome and PVD, however, are guaranteed for as little as 3 years. Delta ball (non-ceramic) cartridges are warranted for ten years.

The warranty contains numerous enumerated exclusions including parts made of glass, plastic, porcelain, or wood. The warranty is jumbled giving the impression it was added to over time without much thought to integration or inconsistencies among the various provisions.

Plastic is excluded, for example, not under "Exclusions" but under the heading "Finish Warranty". An original sales receipt is required for warranty claims, but again only under the heading "Finish Warranty" which gives the impression that a receipt is not required for claims other than a finish defect – something we suspect is not true in actual practice.

There is considerable conflict in the warranty. For example, a faucet is guaranteed leak-free for as long as the original buyer owns it, but plastic parts are not guaranteed at all. If the faucet starts to leak because of a defect in a plastic part, which term of the warranty applies? Actually, this solution is simple, at least in the U.S. where the interpretation rules of the federal Magnuson-Moss Warranty Act (15 U.S.C. §2301 et seq. (1994) mandate that any ambiguity in a consumer warranty be resolved in favor of the consumer. So the leak would be a covered warranty claim despite being caused by a plastic part.

In practice, Afeel does not honor the lifetime warranty on faucets sold before 2005, a practice that has resulted in many unhappy customers. The explanation offered is that the company changed hands in 2005 and is no longer the same company. However, the California Secretary of State belies this explanation. Filing records show that the company is the same company under new ownership and as the same company it is legally obligated to honor any warranties given prior to 2005.

Replacement parts are usually not a problem as they are with many other importers. Afeel keeps a reasonably complete stock of parts and can get other parts from its long-time suppliers. However, there are two exceptions. Parts for faucets sold before 2005 are simply not available, and parts for specially finished faucets may require a long wait if the specialty finish has to be matched.

Huntington Brass faucets are now fully certified, but this has not always been true. In 2010 the company avoided a proposed penalty of $251,850 for non-compliance with the certification requirements of 10 CFR §29.12 as mandated by the Energy Policy and Conservation Act by entering into a compromise agreement with the Department of Energy and paying $10,000 (Afeel: Order 2010-CW-07/1414). It now has all of its faucets and showerheads listed in the DOE Compliance Certification Database and is otherwise fully certified to North American standards.

The company's history, business model, sources of supply, and products are almost identical to those of two other importers of faucets from Taiwan and China that started business in the last decades of the 20th century. Other imported faucets more or less comparable to Huntington Brass include,

Huntington Brass faucets are generally reliable products sold by a reputable company with a substantial history — a company that is likely to be around for a while. The cartridge is the key to these faucets. We would have little concern about installing a Huntington Brass faucet with a Flühs or Kerox cartridge in even the busiest kitchen or bath. Faucets with other cartridges are more suited to a less demanding environment such as a guest bath or as a prep or bar faucet. Leave the Professional Collection to the professionals unless you are looking for a laundry or utility faucet.

We are continuing to research the company. If you have experience with Huntington Brass faucets, good, bad, or indifferent, we would like to hear about it, so please contact us or post a comment below.