Harrington Brass Works
855 Conklin St.
Farmingdale, NY 11735
Footnotes:1. The term lifetime is not defined.2. Polished chrome, polished nickel, satin nickel, and perma brass.3. Oil rubbed bronze, polished brass (unlacquered), polished copper, oil rubbed copper, silver lining.4. Antique Brass, Antique Copper, Light Bronze, Oil rubbed bronze, pewter, Satin Brass, and all special finishes.5. …warranted to the original purchaser to be free of defects in material and workmanship for one year."
Download the Harington Brass warranty.
Learn more about faucet warranties.
This Company In Brief
Harrington Creations, LLC sells well-designed faucets for the kitchen and bath primarily through showrooms, but also through a few internet outlets. It is the successor to Harington Brass Works Limited, Inc., of Harington, New Jersey which started the business of selling decorative plumbing fixtures and accessories under the Harington name in 1980.
In 2011 Tim Herley, then the company's general manager purchased "certain assets" of Harington Brass Limited and created a New York corporation, Harington Creations, LLC, to sell faucets under the Harington Brass name.
Mr. Herley migrated from
He describes himself as a "luxury brands expert." He has always had an eye for good design, and his talent is certainly not failing him with this collection.
The Faucet Collections
Harington has always been well-known for vintage faucets in late 19th century Belle Époque styles. It now sells in all design classes – traditional, transitional, and contemporary – and a fourth category that the company calls "Classic".
Its bathroom sink faucets are a part of collections that include showers and tub fillers. Also available are accessories (towel bars, robe hooks, etc.), making it simple to create a coordinated look in the same style and finish.
|A Sample of
Harington Brass Faucets
From the DaVinci Collection
Shown are the base models of four faucet series. A base model may have many variations – different handle styles, spout sizes and shape, and mountings (wall or deck mount) – to create different appearances. All variations however, are derived from the base model shown.
DaVinci collection faucets are not certified compliant with North American faucet standards. The faucets are, accordingly, not legal to install in a drinking water system in the U.S. or Canada.
Many faucets once sold by the company were discontinued in 2016. The familiar Berkley, Carlyle, Chateau, Claridge, Colisee, Covington, Mandoline, Mayfair, Montclair, Palace, and Polo collections are all gone from the company catalog.
AF|NY still sells DaVinci faucets but under model names that difer from those used by Harington.
The Harington Bradford Cross faucet, pictured elsewhere on this page, for example, is the Airstream in the AF|NY lineup. The Harington Metro is the Industrial. The Chester is the Coupe and so on.
The AF|NY versions are not available in Harington's 10 basic and 15 special finishes, however. Most offer just two finishes, chrome, and nickel.
In their place are new faucets from the DaVinci Collection, a private brand designed for AF New York (AF||NY), New York City's "premier decorative plumbing showroom."
AF|NY is affiliated with AF Supply Corp., a decorative plumbing supplier with ten outlets in the New York City area. It sell DaVincy faucets through it street store and online at DaVinci Bath.
According to an AF|NY spokesperson, the faucets are manufactured in Italy. However, import and customs records indicate that they are made in Portugal by Cifial S.A., an manufacturer of excellent international repute.
The DaVinci collection has been around since the 1980s but has gotten very little exposure outside of the five Boroughs because it was sold only in the New York metro area.
The arrangement should be a boost for both companies. AF|NY will get more exposure for what is a very striking collection of designer faucets, while Harington gets the exclusive right to sell some unique faucets outside of AF|NY showrooms without the bother and expense of designing and producing its own lines of premium faucets.
There are also a few non-AF|NY faucets in the Harington collection.
The supplier of the kitchen faucets in the Cambridge Series is of Israel. It is the only series that includes kitchen faucets: one in the contemporary group and four in the traditional group.
The faucets are well made as are all faucets manufactured by Hamat, but they simply do not have the design finesse of the AF|NY faucets. These are the only faucets sold by Harington Brass that are certified to North American standards.
There are about 20 basic faucets in the Harington lineup, each of which is available with at least two and some with four different handle styles. Each handle style is listed in the company catalog as a different model with its own stock number.
When a faucet is ordered, the specified handle style is attached. This approach saves the burden and expense of keeping a lot of different faucets in inventory. The company inventories basic faucet bodies and adds handles and accessories as orders are received.
|Harrington Brass Faucets
Made by Hamat
|Only Harington faucets manufactured by Hamat are fully certified to North American Standards and legal for use in a drinking water sytem in the U.S. or Canada.
Where to Buy
A dealer directory is available on the company website. It uses Google Maps to locate showrooms and is meant to allow clicking on a location and specifying the distance you are willing to travel from 5 miles to "anywhere". It then lists the showrooms within the specified range. That's how it is supposed to work. The Harington directory, however, did not work.
There is also a list of dealers arranged alphabetically by state. Fairly handy unless you live in Wisconson or Wyoming. This list, however, was badly out of date. The first three dealers we selected were out of business.
Harrington sells at selected internet sites. Most (Wayfair for example) sell only chrome finishes. But, a few, like Perigold, allow a selection among Harington's three basic finishes: chrome, polished nickel, and satin nickel.
For the full range of all available finishes and handle styles, a brick-and-mortar showroom is your sole option. The Harington website does not sell directly to the public.
The Harington Brass website is well organized and fairly simple to navigate.
However, the web designer makes much to much use of a yellow type face on a white background, which makes it difficult to read for anyone who eyes are older than 30 years. this include most buyers of luxury faucets.
The product search function works well as long as the search is restricted to products. Otherwise, it may return unexpected results or nothing.
Basic information about its faucets, however, is sparse.
A typical faucet listing displays some of the finishes available on a faucet with a link to a page that lists but does not illustrate, all of the twenty-five for so finishes.
The listing page also shows a
specifications tab that links to what Harington identifies as a specifications sheet.
The sheet is underwhelming. It does not contain much in the way of actual specifications. It merely repeats the information already shown in the faucet's listing and adds a dimensioned drawing.
Harrington's Magnuson-Moss Warranty Act Violations
The Harington Creations warranty does not comply with the requirements of the federal Magnuson-Moss Act (15 U.S.C. § 2301 et seq.) (MMWA) and is not a legal consumer product warranty in the United States. MMWA is the basic warranty law in the U.S. which specifies what a consumer product warranty must contain, and what it may not contain. Here are a few of the defects in the Harington Brass warranty.
Captioning:The warranty violates the MMWA captioning rule.
- A warranty must be captioned either as a "Full Warranty" or a "Limited Warranty". To be a limited warranty, the word "Limited" must appear at the very top of the warranty document, separated from the text of the warranty and in a "conspicuous" type designed to be noticed by the consumer.
- Any warranty not designated a "Limited Warranty" is treated as a full warranty (15 U.S.Code. § 2303(a), 16 C.F.R. § 700.6) irrespective of the intent of the company issuing the warranty.
- The caption on the Harington Brass warranty is just "Warranty", which makes it a full warranty.
- A full warranty gives the consumer many more rights and limits what the company can exclude from its warranty. It cannot, for example, exclude labor costs from coverage nor can it charge the customer for shipping and handling replacement parts. It cannot limit the warranty to just the original purchaser. Any subsequent owner of the faucet has full warranty rights.
Undefined Term "Lifetime":Although it refers to a "lifetime warranty" on some of the elements of a faucet, the warranty does not define the term "lifetime". Without a definition, we don't know what or what lifetime is being referred to or how long the "lifetime" may be expected to last. The purchaser has a lifetime, of course, but so does the faucet, and, for that matter, so does Harington Creations LLC.
Lack of Warranty Claim Instructions:The warranty does not include "step-by-step" instructions for the consumer to follow in making a warranty claim including the telephone number, email address or postal address to be used for that purpose. The only direction it provides on making a claim is
"Any discrepancies in shipments, defects on merchandise, or billing errors must be submitted within one week of receipt of goods and/or invoices."This statement is nowhere near sufficient.
Omitted Mandatory Statement:The statement required by the MMWA that
"This warranty gives you specific legal rights, and you may also have other rights which vary from State to State."does not appear in the warranty.
Violation of Pre-Sale Availability Rule:The warranty violates the MMWA pre-sale availability rule which requires the warranty to be available to the buyer "at or before" the sale.
- For an internet sale, the warranty must be on the website and a conspicuous link must be provided to the warranty from each faucet listed for sale so the warranty is easy for a customer to find. We looked at every website we could find that sells Harington Brass faucets. Although most referred to the Harington warranty, none had a link to the actual warranty — probably because the Harington warranty is not on its website except as one page of an extensive price book.
- Harington, as the company issuing the warranty, is responsible for ensuring that it is available. The effect of it not being available prior to the sale of a faucet is that the limitations and exclusions contained in the warranty are not enforceable against the buyer.
Basic information about the faucet that is not provided anywhere on the website includes
- Cartridge identification,
- Material composition,
- Installation instructions, and
- An exploded parts diagram.
This information readily found in most faucet listings.
The warranty, other than a very brief description in FAQs, is nowhere to be found on the website.
To read the actual warranty, we had to download the Pricebook – not where one would typically look for a warranty.
Harington Creations at one time characterized its warranty as "one of the most extensive in the industry." If it once was, however, it no longer is.
The current Harington warranty is very sub-standard. It promises that most parts and components of a faucet will be free of defects in material and workmanship for a mere one year. It is far below par for the North American market in which the standard faucet warranty pioneered by is a lifetime guarantee on nearly every part of a faucet (except electronics and living finishes)., another New York faucet company.', false, true, true, "", null, null ) //-->
A few elements of a faucet are guaranteed for a longer term.
Certain ceramic cartridges and four out of twenty-five or so faucet finishes are warranted for a lifetime. The company guarantees certain other cartridges for three years.
Otherwise, the term of the warranty is one year.
Harrington's four standard finishes are among those guaranteed for just one year – a fact that puzzles us. Harington characterizes its finishes as of the "highest grade." So, we cannot imagine the problem with its finishes that causes company management to have so little faith in their durability and longevity.
The finishes on the faucets we examined looked pretty substantial to us and very nicely applied. But, we, as always, defer to management which we assume knows something about its finishes that we don't. And, a finish that management is not willing to guarantee for more than a year is probably not one you will want for your kitchen or bath.
Harrington's have no warranty at all – which is normal for the industry – so no surprise. Few faucet companies guarantee living finishes that are by their very nature expected to stain, mar, fade and discolor over time. It's part of their "charm". If living finishes have any sort of guarantee, it is usually for just against faulty application and lasts for just a few months.
Porcelain and glass parts are likewise not covered by the warranty.
The Harington warranty also fails to comply with the requirements of the Magnuson-Moss Act (15 U.S.C. § 2301 et seq.). This is the basic law of consumer product warranties in the U.S. that establishes the content and form to which all warranties given to buyers in the U.S. or its territories must adhere. The Harington warranty violates the Act in several respects.
Customer service is a little "New York-ish", by which is meant fast-talking, abrupt, and impatient. Keep in mind that people from New York often do not realize they are being a little rude by the standards of most of the country, it's just the way they are.
So if the customer service rep seems a little brusque to you, don't take offense, none is intended.
Customer representatives handled our purely imaginary installation problems with dispatch. We never had to wait more than a minute to talk to a live person, and representatives seemed very knowledgeable of Harington products. We grade customer service as good to very good. We just wish it were a little more "Californ-ish", you know, like laid back, dude.
The Better Business Bureau does not have a file on the company, a fact that almost always means that the BBB has never received a complaint about the company's products or services in all the time the company has been in business. That's a record to be proud of.
Testing and Certification
Tim Herley has been in the faucet business for a long time, so we have to assume that he knows the rules and regulations that apply to drinking water faucets. This is why the lack of certifications for Harington faucets strikes us as a bit strange.
None of the Harington faucets supplied by AF|NY have been certified to any North American faucet standard. This includes all of the Harington series except the Cambridge series.
The five Harington kitchen faucets in the Cambdge series made by Hamat have been certified to three of the four required standards.
No Harington faucet has been certified to the fourth: the water conservation standard mandated by the Energy Policy and Conservation Act.
In consequence, no Harington faucet is legal to sell in the U.S. and only the faucets made by Hamat are legal to install in a drinking water system in either the U.S. or Canada.
Here are the details:
Designer faucets comparable to Harington Brass include:
All of these faucets are fully certified and legal to both sell and install in North America.
Harrington's unique styles are available only from Harington, and we certainly like the styling. But. we see two major problems. First, only five faucets are certified to North American lead-free standards. These are the kitchen faucets made by Hamat. But, even the Hamat faucets do not escape the second problem – the paltry one-year warranty.
We see no reason to buy high end luxury faucet that is guaranteed for just one year when there are so many other luxury faucets on the market with much better warranties, including faucets sold by
We are continuing to research the company. If you have experience with Harington Brass faucets, good, bad, or indifferent, we would like to hear about it, so please contact us or post a comment below.