Hamat & Houzer Faucets Review & Rating Updated: 12/31/21

Summary
Imported
Israel Flag
Israel
Hamat USA / Houzer
2605 Kuser Road
Hamilton, NJ 08691

Hamat Contact
(833) 334-2628
sales@hamatusa.com

Houzer Contact
(800) 880-3639
sales@houzersink.com

Hamat Sanitary Fittings & Castings Ltd.
A Division of
Hamat (Merhav) Group
41 Hayozma St.
Ashdod, Israel 77524
Business Type
Product Range
Kitchen, Prep and Bar Faucets
Certifications
View the Hamat/Houzer Listing Certificate
View the Hamat/Houzer Lead-Free Certificate
Brands
Hamat
Houzer
Street Price
$160 - $1,400
Warranty Score1
Cartridge
lifetime2
Finishes
Lifetime3
Mechanical Parts
Lifetime
Proof of Purchase
Required
Meets Federal Warranty
Law Requirements
Yes
Transferable
No
Meets U.S. Warranty
Law Requirements
Yes

Warranty Footnotes:

1. The Hamat and Houzer faucet warranties are substantially equivalent.
2. Lifetime is defined as the period in which the original consumer owns the home in which the Hamat USA product(s) are installed.
3. Hamat's warranty is expressly limited to manufacturing defects in mechanical parts which includes the faucet cartridge. The term mechanical parts does not include finishes.


Read the Hamat warranty.
Read the Houzer warranty.

Learn more about faucet warranties.

This Company In Brief

Hamat, Israel's premier faucet manufacturer, began selling its luxury faucets in North America in the early 1990s as Hamat USA, but left the North American market in 2010. It returned in 2017 through Hamat's purchase of Houzer, Inc., a nationwide distributor of sinks and associated sanitary products. Houzer is now positioned as a division of Hamat Group.

Hamat makes a very good faucet, all brass, priced reasonably for what are good quality designer faucets. We judge the faucets to be a good value.

Hamat Sanitary Fittings & Castings Ltd., Israel's premier faucet manufacturer, is wholly owned by the Hamat Group (formerly Merhav Ceramic and Building Materials Center, Ltd.), located in Ashdod, Israel. Hamat Group, in turn, is a part of Nior Holdings privately owned by the Yoav Golan and the Golan family.

Hamat Group manufactures sanitary fixtures and fittings through its various subsidiaries.

Hamat formed Hamat USA as a Delaware Corporation in 1993 to market its products in North America. The venture was not successful. The company was never able to attract enough distribution to make sufficient headway in the very competitive U.S. and Canadian markets.

In 2010 Hamat withdrew from the market entirely after making arrangements for existing customers to get replacement parts as needed.

But, while faucets sold under the Hamat brand were no longer available, Hamat continued to make faucets and faucet components as an manufacturer for a wide range of faucet companies selling in North America, including

In 2017, Hamat reentered the North American market.

Having learned from its earlier missteps, it made certain of a broad distribution network by buying the very successful U.S. sink wholesaler, Houzer, Inc.

Houzer, founded by Tyler Byun in 1992, is an importer and distributor of mostly Asian-made sinks and accessory products — strainers, cutting boards, soap dispensers, grids, drain baskets, soap and lotion dispensers, etc. It sells to the North American market through major online e-commerce sites and brick and mortar kitchen and bath showrooms continent-wide.

In its press releases, Houzer regularly bills itself as a manufacturer of kitchen sinks. However, no evidence suggests that the company is more than an importer, primarily from China and South Korea. Its known sink suppliers over the past five years are

Since its acquisition by Hamat in 2017, Houzer has begun importing more of its sinks from Hamat, and we expect the trend to continue.

The company's founder, Mr. Byun, has been replaced as CEO by Peter Raleigh, the current holder of the position. Mr. Raleigh is a 30-year veteran of the industry, holding prior positions at

Houzer's faucet collection was promised for the fall of 2017 according to an announcement in Kitchen & Bath Design News, and Hamat's official start date for resuming the sale of faucets under the Hamat brand in North America was in the second quarter of 2018, later postponed to October 2018. But neither company met its target launch date. The faucets did not become widely available until late in 2019.

They are sold primarily through kit­chen and bath showrooms with just a small presence on the internet. We found a few Hamat faucets on Amazon and on some lesser-known plumbing supply sites such as iBathTile, but none in the usual places such as Build.com or eFaucets.com.

However, Hamat also sells its faucets under the Houzer brand, something new for Houzer which, before its acquisition by Hamat, had never sold faucets.

Houzer has a widespread presence on the internet. As of the date of this report, Houzer faucets were being sold at Build.com, Fau­cets.com, and Fau­cetsDir­ect, all websites owned by the English building supply company, Fer­gu­son, PLC, as well as eFau­cets, Kit­chen­Source, and Home De­pot (Online only) and at general internet retail venues such as Ama­zon, Way­fair, Over­stock, Jet.com,and Wal­mart, to name just a few. You will probably also be able to buy Houzer faucets at most any local plumbing supply house or showroom that sells Houzer sinks.

Apparently, the Houzer brand is intended for Hamat's less expensive fau­cets but we found a lot of crossover.

For example the innovative Hamat Storm pull-out faucet is sold by Houzer as the Ascend fau­cet. This creative faucet design is hardly a discount fau­cet. The only difference between the two is that the Storm comes in two additional finishes not available on the Ascend. The Houzer faucet is priced at about $392.00 online for chrome while the best street price for chrome we were able to get on the Hamat fau­cet from five showrooms was $585.00. Most showrooms wanted to sell it to us at or near the Hamat list price of $647.00.

Hamat-designed and -manufactured fau­cets are also sold by With all of this overlap, we expect many of the same Hamat faucets to be offered by different brands under various model names, and such is the case.

For example, the 30315 kitchen fau­cet from the Hamat Vintage collection is sold by Hamat USA as both the Hamat Nottingham and the Houzer Regal kitchen faucet. It is also sold by Con­cin­nity as the Yorktown and gy the Whitehaus Col­lec­tion as the WHEG-34681 Englishhaus.

The faucet sold by each vendor is exactly the same, made in the same Hamat factory by the same Hamat workers using the same Hamat machinery. The only differences among the four brands are the finishes available and the price, which varies considerably.

The Hamat Nottingham fau­cet is available in seven finishes, the Houzer fau­cet in six, Con­cin­nity offers three finishes for its Yorktown faucet and the Whitehaus Col­lec­tion two. The Hamat fau­cet in polished chrome sells for more than double the Houzer Regal in the same finish. (See the Price Comparison Table).

Hamat has done most things right since it re-entered the North American market, but not everything.

The most imkportant thing it has not done is certify to the Department of Energy that its faucets meet the flow limits of Energy Policy and Conservation Act (42 U.S.C. 6201 et seq).

The EPCA imposes two requirements on companies that import foreign-made faucets into the U.S.

All Hamat faucets have been tested by an independent, third-party laboratory and found to comply with maximum flow limits. So the first leg of the EPCA requirements has been met.

But, no certifications have been filed.

If a certification is not on file for a particular faucet, the EPCA prohibits the faucet from being "distributed in commerce" in the U.S. It may not be "sold, offered for sale, advertised for sale or delivered after the sale" anywhere in the United States or its territories.

Violations are subject to a civil penalty of $440.00 per day for each day a faucet is distributed in commerce without a certification being on file. For the 31 or so "basic" faucets sold by Hamat, the company is risking penalties of $13,640.00 per day.

Considering that complying with the filing requirement takes just a few hours — most of which is figuring out the DOE's arcane and cumbersome online spreadsheet (No kidding, a spreadsheet! 1980s flashback anyone?), the risk of not complying hardly seems worth it.

Do not expect deep discounts on Hamat-branded faucets. Hamat USA enforces a Minimum Advertised Price (MAP) policy. No authorized seller is permitted to discount Hamat's suggested retail price by more than 15%. The faucet can be sold for a lower price, but the lower price cannot be advertised.

Hamat manufactures its own fau­cets, and is one of the most vertically integrated of the global faucet manufacturers. It controls everything about its manufacturing process from the composition of the raw brass used in its faucets to the shape of the box in which the final product is packaged. It is not a mere assembler, putting together components manufactured by others. It casts, machines, finishes, polishes, assembles, and packages its fau­cets in Israel and has done so since 1944 — four years before there was an Israel.

The only major components that it does not make are its ceramic disc cartridges, which is not surprising. Ceramics manufacturing requires technologies and equipment that a faucet manufacturer is not likely to have.

Hamat's cartridges are made by outside suppliers with technical ceramics expertise. Hamat is somewhat cagey about the sources of its cartridges. However, several Hamat single-handle faucets we have examined in the past were fitted with excellent cartridges made in Italy by Hydroplast, S.r.L..

For its newer faucets, Hamat seems to be moving away from the Italian ceramic cartridges that were its mainstay for years, to mixing cartridges made by Kerox Kft, a Hungarian ceramics manufacturer. Kerox started as a manufacturer of dental ceramics (which it still makes) and is well known for its high-quality ceramic discs which it sells to other cartridge manufacturers, including

The single-function stem cartridges used in Hamat two-handle faucets are more of a mystery. From visual inspection we believe they are made by Flühs Drehtechnik, GmbH, a firm located in Ludenscheid, Germany since 1926. Flühs (sometimes spelled Fluehs for English speakers) is world-renown for its precision machining and is generally thought of as the manufacturer of the world's best single-function stem cartridge. Its brass cartridges are heavy-duty products with an established reputation for leak-free reliability.

In Houzer-branded single-handle faucets, the cartridges may be from China. Houzer calls these CeraDox cartridges and the faucets are sold with CeraDox lifetime technology. We don't know that Ceradox is. Neither does Houzer. There is no description of the technology on the Houzer website and spokespersons for the company were unable to tell us anything about CeraDox technology except that the cartridges are made in China.

We do know that it is not the brand name of any known cartridge. A search among the ceramic cartridge manufacturers in our extensive manufacturer database and further research on the internet revealed no manufaccturer that admits to making a CeraDox cartrige. No one has registered Ceradox in the U.S., Canada, or China as a brand or trade name.

Our conclusion is that the claim to have "CeraDox lifetime technology" does not mean anything. It almost certainly does not describe an actual advancement in ceramic technology like the diamond-like carbon coated PVD+ cartridge. It is just marketing fluff, designed to give perfectly ordinary ceramic cartriges the appearance of being something special.

The same is true of Houzer's AeroFlo aerators and UltraBraid and XtendHose hoses. Nothing in Houzer or Hamat literature suggests that these components are actual technological advancements. Only UltraBraid and XtendHose are described briefly on the Houzer website. The UltraBraid hoise is nothing more than the standard stainless steel and nylon braded hose tha accompanies most new faucets these days, and an XtendHose is just a longer-than-usual braided hose. A longer-than-usual hose is conveneint, but not what we consider a technological revolution.

These are just marketing names "full of sound and fury, signifying (amost) nothing." Like Ceradox, none of these names have been registered as brands or trade names in the U.S., Canada, or China.

Only kitchen, prep, and bar faucets are sold in the U.S. and Canada. Hamat manufactures bathroom faucets but does not sell them in North America. They may be coming, but they are not here yet.

Hamat makes a good to very good faucet, mostly brass. However, some ancillary parts that do not need the strength of brass are a zinc alloy, and some pull-out spray handles ("wands" in faucet-speak) are plastic. Plastic spray wands are to be avoided if possible. Plastic in general and plastic wands, in particular, cause a lot of problems. Plastic is just not tough enough for use in residential faucets.

It's not possible to tell which wands are plastic just by looking at a picture of a faucet, but Hamat provides a clue in its faucet descriptions. The key is the word "lightweight". If the faucet specifications on the Hamat website describe the pull-out spray as "lightweight" it is almost certainly plastic.

The faucets are proprietary designs owned by Hamat, stylish but fairly conventional. There no "out there" styling adventures in Hamat faucets. The company sticks very close to mainline styles preferred by most buyers. is Hamat's in-house designer supplemented by Israeli designers Kobi Kor and Alon Azgour as well as Silvana Angeletti and Daniele Ruzza of the Angeletti Ruzza Design Studio in Italy.

Ruzza designs mostly furniture but does venture into the occasional decorative hardware item. It designed the Storm pull-up kitchen faucet for Hamat. Storm is probably Hamat's most interesting faucet design. The pull-up spray mechanism is sufficiently innovative that Hamat applied for a U.S. patent on the device in 2017.

Hamat faucets are available in North America in Hamat's twelve standard finishes, seven stock and five non-stock. A few Hamat faucets are available in all twelve finishes. Houzer claims to offer six of the twelve finishes: polished chrome, brushed nickel, oil-rubbed bronze, antique brass, antique copper, and brushed brass. A few faucets in Houzer's traditional collection are available in all six finishes. Faucets in the contenporary and transitional collections are limited to four finihses: polished chrome, brushed nickel, oil-rubbed bronze, and brushed brass but only a few facets can be found in all four finishes, most do not offer brushed brass and many are available in chrome and nickel only.

Polished chrome is the standard, and by polished we mean a gleaming polish created mostly by a robot but with some handwork to finish off the places robots can't reach effectively.

Any finish other than chrome usually adds to the cost of the facuet. Any non-stock finish adds even more and greatly increases delivery time. Non-stock finises are available on only on Hamat-branded faucets and usually only through a showroom.

The finishes available on a faucet are indicated on each company's website and clicking on a finish often displays the faucet in the selected finish. We say "often" because the feature is not completely reliable. But when it does work it makes visualizing the faucet in your preferred finish a lot easier.

Some Hamat USA faucets are available in a . See, for example the Kanta kitchen faucet.

Chrome finishes are . Other metallic finishes such as pewter, polished nickel, and copper appear to be finishes. PVD uses a hard, non-reactive metal to emulate softer metals or those that tarnish readily. Brass, which is guilty of both sins, is 0ften emulated using titanium or zirconium, very hard metals that cannot tarnish.

The substitute metal is heated until it vaporizes into individual atoms that are bombarded on the faucet using a technique called "sputtering." The result is a finish that is totally convincing and almost indestructible. It looks like brass but does not tarnish or easily scratch. PVD is a very durable finish. By some estimates, PVD finishes are 20 times more scratch-resistant than plated chrome.

Non-metallic finishes such as graphite and matte black are powder coatings, essentially a durable paint that is applied in powder form then baked to fuse the powder to the underlying metal of the faucet. This is a semi-durable finish, somewhat more durable than the paint on your car, but not nearly as durable as PVD or electroplated finishes.

The websites are simple to navigate. It's easy to find the faucet you like although you will need to know the difference between contemporary, transitional, and traditional faucets to find the right category on the first try.

Information about the faucets is reasonably complete. A brief description accompanies each faucet. For detailed information, it is necessary to download a specification sheet in .pdf format. The finishes available for a faucet are listed and illustrated.

An installation sheet (that also contains cleaning instructions) is available for each faucet, also in .pdf format. The instructions are rather generic and not accompanied by any diagrams or illustrations. Our plumbers characterized them as barely adequate. But, the plumbers had no issues with installing the faucets, and rated installation "easy" on a four-point scale of "very hard" to "very easy".

There is also an exploded parts diagram for each faucet with the part number identified for each separate part, but not the part name, which seems odd, but the diagram is probably used in several countries, and not having part names on the sheet saves a lot of translating.

Each faucet is usually illustrated with a single 3/4 view. Easily displayed multiple views would help a buyer better visualize a faucet. Better still would be a 360° visualization capability such as that provided by faucets. Click on a 360° icon and the faucet is displayed in a box that allows you to rotate the faucet with your mouse to view it from any angle. No more imagining what the back of the faucet looks like, just rotate it with the mouse until the back is revealed. The feature takes the guesswork out of selecting a faucet from one or two static images.

Hamat's and Houzer's warranties are virtually identical. Both provide a limited lifetime warranty to the original owner of the faucet, the standard in the U.S. and Canadian faucet industry.

Its guarantee, however, is limited to the "mechanical parts" of its faucets which are warranted against defects in materials and workmanship. Finishes, which are not mechanical parts, and other cosmetic defects are not mentioned in the warranty.

A spokesperson for the company assured us that Hamat and Houzer consider finishes to be under warranty and will take care of any finish issues. That is not, however, how the warranties read and we would be more comfortable if the warranty specifically included finishes by name.

The warranties contain several drafting defects, the most important of which is its definition of "lifetime", defined "as long as the original consumer owns the home in which the faucet(s) are installed." This definition has two effects probably not intended by Hamat or Houzer.

Houzer Vision Kitchen Faucet

It may be that Hamat and Houzer intend to exclude non-homeowners from warranty protection and don't mind if the warranties protections extend to subsequent faucet owners in near perpituity, but we doubt it.

Customer service for both brands is handled by the same service representatives at Hamat USA. We did not run our usual customer service tests on the company. With very small companies, they do not usually work. Agents quickly realize they are being tested and change behavior accordingly. Nevertheless, we did ask some very challenging questions. Agents' patience and cordiality were excellent but product knowledge was poor. In too many instances the agents either did not know, gave the wrong answer, or had to refer the question to a superior for a response.

Houzer has an excellent record with the Better Business Bureau which rates the company's handling of consumer complaints as A+ on its grading scale of A+ to F. Hamat does not yet have a BBB file. Houzer is accredited by the BBB and has agreed to abide by its high standards of business ethics. Hamat USA is not accredited.

Faucets made in Europe or North America comparable to Hamat and Houzer in price, quality, and strength of warranty, but not necessarily in design, include

We are continuing to research the company. If you have experience with Hamat or Houzer faucets, good, bad, or indifferent, we would like to hear about it, so please contact us or post a comment below.