Forious & Furuisi Faucets
Review & Rating
Updated: March 25, 2026
Our panel of consumers and industry professionals has recognized Forious/Furuissi faucets as a Best Value in ecnommy faucets made or assembled in Asia. Read the Best Faucet Value Report for more information.
Law Requirements
1. The entire Forious warranty:FORIOUS warrants this pluming product to be free of defects in material and workmanship during normal residential use for [the] lifetime of the product.""This Warranty only applies to plumbing prodcuts purchased and installed in USA/Europe/Japan/Canada/Mexico.
- Learn more about faucet warranties.
- Download/Read/Print our Model Limited Lifetime Warranty.
- Learn how to enforce your faucet warranty at The Warranty Game: Enforcing Your Product Warranty
This Company In Brief
Wenzhou Furuisi Building Materials Co. is a Chinese manufacturer that sells economy faucets in the U.S. under the Forious and Furuisi brands.
It sells only through its proprietary website, forious.com, and internet marketplaces that host third-party sellers such as Amazon, Walmart, and Wayfair, as well as big box lumber stores like Home Depot and Lowe's.
The faucets are good quality products that include good components.
Forious products are sold only on the internet at the company's dedicated website and through websites that host third-party sellers. The most prominent of these hosting sites is Amazon. But, the company also sells through Walmart, Wayfair, and big box lumber stores that allow independent sellers such as Lowe's and the Home Depot.
The Forious FF0027CH pulldown kitchen faucet in Chrome. The F-valve cartridge used in this faucet is not removable. If it fails, the entire faucet would have to be replaced.
Sales through Lowe's and Home Depot are online only. Forius products are not sold by plumbing supply houses or in brick-and-mortar plumbing showrooms.
In addition to selling the faucets under the Forius banner, the company also sells the same faucets under the Furuisi brand, along with showers, vanities, fixtures such as toilets and bathtubs, vent fans, heaters, and accessories like towel racks and robe hooks.
Selling as Furuisi is a relatively new venture for the company in North America. Its four "Furuisi" trademark applications are still being processed and are listed as "pending" by the Patent and Trademark Office as of the date of this report.
The Company
Wenzhou Furuisi Building Materials Co. was founded in 2004 to manufacture what the company calls "appliances" for the home.
These include decorative plumbing products such as faucets, showers, and the accessories that often accompany faucets: towel bars and rings, robe hooks, toilet paper holders, and so on.
The company trades under a variety of names, including:
- Wenzhou Forious Building Materials Co., Ltd.,
- Wenzhou Furuisi Jiancai Co., Ltd., and
- Wenzhou Furuisi Jiancai Youxian Co., Ltd.
The company's North American sales venture has been remarkably successful.
On Amazon alone, it has sold over 10,000 products to date.
In part, that success has been due to the good quality and exceptionally low prices of its products. The most expensive Forius kitchen faucet sells for under $200.00 and many for less than $50.00. The same low prices apply in Canada.
It is also due to some rather high-powered endorsements.
- Forbes magazine has named Forius faucets among the best kitchen faucets sold in America in 2022.
- Bob Villa on his home improvement website also endorsed the brand.
Forious clearly has ambitions beyond selling faucets in the U.S.
Its various trademark filings indicate that it is looking to expand its kitchen and bath accessories lines to include all manner of bathroom accessories, small hand tools, industrial machinery, furniture, soft goods such as linens and towels, locks, and building materials.
Forious, Inc.
Furuisi has formed a U.S. subsidiary, Forius Inc., chartered in Washington state in 2019. The activity of this subsidiary, however, appears to be limited to providing post-sale support. As far as we can tell, it has just one employee who handles customer service, and this employee may, in fact, be an independent contractor.
What we don't know about Forious, Inc. is where it is.
North American Address
Its stated address, 3690 Glendale Ave., Los Angeles, CA, 90017, does not exist. The address …
- does not appear in Los Angeles County real estate records,
- is "unknown" to the U.S. Postal Service,
- cannot be located by either Google Maps or Mapquest, and
- is reported by Melissa Lookups as "invalid."
Forious, Inc., however, has to list some real U.S. addresses to retain its corporate status. Its "legal" U. S. business address, as listed in its Washington state corporation filing, is
10611 Harwin Dr., Suite B, Houston, TX, 77036.
This address, however, is an , one of three worldwide offices of Witmart, Inc.
Among other services, Witmart provides mail drops and telephone answering for foreign, primarily Chinese, businesses at its locations in Houston, Toronto, and Chongqing (China).
Forious Inc.'s registered address for matters such as service of legal papers is the address at which the corporation's is located. It must be within the state of incorporation. For Forius, the address is…
c/o Northwest Registered Agent, LLC, 522 W. Riverside Ave., Suite N, Spokane, WA 99201-0580.
Where required to identify an actual operating address, to apply for Uniform Product Codes, for example, Forius, Inc. lists Furuisi's address in China.
We have asked the company by email to provide its physical address in the U.S. We have now been waiting months for a response and are beginning to suspect that it might not be forthcoming.
North American Warehouse
Much of the company's warehousing in North America is provided by the retail outlets through which it sells Forius products: Amazon, Walmart, and so on.
These online marketplaces provide fulfillment services for third-party sellers. They receive bulk shipments from overseas, inventory and store the products in one or more warehouses, pick and pack retail orders as they are received, and ship products to buyers.
The services are very efficient. Typical fulfillment operations can provide all these services for about what you or I would pay for shipping alone.
AS far as we can determine, Furuisi does not own facilities in North America. To handle products outside the umbrellas of the large hosting websites,
it uses a commercial logistics and fulfillment company: CastleGate Logistics.
CastleGate is a captive fulfillment company,y affiliated with Wayfair, servicing Wayfair and its subsidiary companies: AllModern, BirchLN, Joss & Main, and Perigold. It has sixteen large warehouses spaced throughout the U.S.
CastleGate also provides "specialized end-to-end supply chain services for home goods" to other companys, and Furuissi uses it to receive, warehouse, and inventory its products, and deliver purchases to North American customers, mostly those sold at its website.
For a small foreign company trading in the U.S., this approach to product and parts delivery is much more efficient and much less costly than trying to maintain a proprietary warehouse. A great many foreign importers follow the same practice.
For warranty service, all Furuisi needs in the U.S. is one or more customer service agents in North America to handle claims and replacement part requests from customers, then order the necessary parts and faucets from the fulfillment service which takes care of the packaging and delivery.
That one agent is evidently the company's sole employee in on this continent.
However it does it, Furuisi has ensured adequate, but not spectacular, customer support available by email and telephone during North American business hours, and replacement parts are quickly shipped from the U.S. The whole process generally takes ten days or less from first contact to delivery.
Construction & Materials
Forious kitchen faucets sold in the U.S. are made from stainless steel. The lavatory faucets are constructed of brass that has been tested and independently confirmed to be lead-free to North American standards.
Stainless Steel
Forious kitchen faucets are made of SAE 304 stainless steel.
This alloy, commonly called "food-grade" stainless, is by far the most common stainless used to make kitchen utensils, silverware, cookware, and faucets. It includes at least 18% chromium and between 8% and 10% nickel.
The nickel gives the steel a crystalline structure that increases its strength. The chromium helps the steel resist corrosion.
Steel is much harder than brass. It can be made in thinner profiles that use less material and still have more than adequate strength.
Brass
Forious lavatory faucets are made of brass. Brass is the preferred material for faucets for two reasons:
- Brass is strong but easy to work with. It casts, forges, and machines with relative ease.
- Brass is naturally antimicrobial. The copper in brass kills bacteria, retarding the build-up of potentially hazardous microbes inside a faucet.
The Forious 0300 two-handle lavatory faucet.
But, brass has one serious drawback. Unlike stainless steel, it may contain lead.
Traditional (alpha) brass is a blend of copper and zinc with a small amount of lead (1.5% - 3.5%) added to make the material more malleable, less brittle, and easier to fabricate.
However, lead is now all but banned in North America in any drinking water component due to its toxicity to humans, particularly children.
According to the Environmental Protection Agency (EPA), lead, even in small amounts, causes slowed growth, learning disorders, hearing loss, anemia, hyperactivity, and behavior issues.
Before 2014, a faucet could contain as much as 8% lead and still call itself lead-free.
Now the maximum lead content of those parts of a faucet that touch water is 0.25% (1/4 of 1%), basically just a bare trace. In fact, there may be more lead in the air you breathe than there is in a modern faucet that has been certified lead-free.
To comply with the restrictions on lead, today's faucet brass replaces lead with other additives to reduce brittleness without adding toxicity. The most common is bismuth.
Bismuth is similar to lead – right next to lead on the periodic table of elements – but it is not harmful to humans.
It is, however, very expensive. It is 300 times rarer than lead, even rarer than silver, which is the reason that bismuth-brass alloys are much pricier than leaded brass.
This increased cost has encouraged many faucet manufacturers to use substitute materials in their faucets where possible.
Zinc & Zinc/Aluminum Alloys
The more common substitute is zinc or a zinc-aluminum (ZA) alloy. One of the most common is called ZAMAK, a composition containing 4% aluminum.
Zinc is not as strong as brass and does not resist water pressure as well as brass. But, its use in non-pressurized parts of a faucet, such as handles, base and wall plates, and is common even among manufacturers of luxury faucets.
It does no harm when used in these components and may save consumers a few dollars.
Plastic
Acrylonitrile Butadiene Styrene (ABS) and Polyoxymethylene (POM) are low-cost, easily manufactured, non-toxic, impact-resistant plastics commonly used as substitute materials for brass.
These plastics can be safely used in incidental faucet parts like base plates and have been largely trouble-free in aerators and as casings for ceramic cartridges, but otherwise, their use is suspect, especially if under constant water pressure.
Among those suspect uses is their use in the spray heads of kitchen faucets.
Manufacturers give three reasons for their use of plastic:
- Plastic does not get uncomfortably hot in use like metal wands;
- Plastic is not as heavy and is more comfortable to hold for long periods, and
- Plastic is a lot cheaper than brass or stainless steel – even cheaper than zinc.
Forious kitchen faucet sprays are plastic.
The F-valve Cartridge
Its cartridge is the heart of a modern faucet and should be your very first consideration when making a buying decision.
It is the component that controls water flow and temperature.
Its finish may fail, and the faucet will still work. It may be discolored, corroded, and ugly but water still flows. If the cartridge fails, however, the faucet is no longer a faucet. It is out of business until the cartridge is replaced.
It's important, therefore, that the cartridge is robust, durable, and lasts for many years.
However, plastic degrades over time from exposure to ultraviolet and chlorine in tap water and is not dimensionally stable. It expands and contracts with temperature changes, making tight tolerances challenging to maintain.
These characteristics make plastic wands suspect for long-term use in faucets – products that most consumers consider lifetime purchases.
Better wands are made of metal, insulated against excessive heat transmittal.
The Sure Cure for Too-Hot Spray Wands: The simple cure for spray wands that get too hot is to reduce the temperature of the water. Dishes do not need to be rinsed in scalding hot water.
Faucet Components
The essential components used in Forius faucets are ceramic valve cartridges and aerators. Both are necessary for the faucet to function properly. Valve cartridges are especially critical. If the cartridge fails, the faucet is out of business until it is replaced.
Ceramic Valve Cartridges
Forious faucets are equipped with modern ceramic valve cartridges manufactured by Wenzhou Hairui Ceramic Valve Co., Ltd. Hairui is not a major player in the faucet valve business but makes a respectable valve that has received generally favorable reports.
Two-handle and single-handle faucets with the handle-on-top are fitted with universal standard valve cartridges developed by the Italian company, Galatron Plast S.p.a. starting around 1980. Simple in design, easy to manufacture, and very reliable, the Galatron designs have become over time the de facto standard for most of the faucet industry.
These can be removed and replaced with cartridges available from most manufacturers of ceramic valves.
The valve cartridges in single-handle, side-mounted kitchen faucets, however, are a patented, proprietary design, one of the 26 patents on inventions by Chunhe Qiu and Qingkui An owned by the company. Furuissi calls this valve its F-valve. According to the company, the ceramic discs in the valve are infused with diamond dust and
"will last up to 5 million uses, far exceeding the industry standard … designed and patented by Forius engineers."
We found several U. S. patents assigned to Furuisi for valve core assemblies. However, the patent applications do not mention diamond dust infusion.
Ceramic cartridge disks impregnated with diamond dust are a innovation, introduced in 2008. Delta calls these its "Diamond Seal Technology" (DST) cartridges.
The diamond dust has two benefits. It constantly smooths the ceramic discs, ensuring that they always mesh perfectly, and scrubs away any limescale or other minerals that may accumulate on the disk, prolonging its useful life in the 80% of the U.S. and Canada that have mineral-rich "hard" water.
DST valves have been tested to 5 million on/off cycles by an independent laboratory. The standard North American certification testing requires life-cycle testing that puts the faucet through 500,000 on/off cycles to see if it will leak. It also includes a burst test that subjects the valve to ten times ordinary household water pressure to see if it will deform.
Forious F-valve cartridges have passed both tests, so we don't doubt they are adequate for up to 500,000 cycles.
However, our inspection of the valves did not reveal any evidence of diamond dust infusion. So, before we believe 5 million on/off cycles, we would have to see some impartial third-party test results.
How to find a replacement faucet cartridge
Your Forious faucet warranty has expired, and now the faucet leaks. No worries. Most Asian-made faucets include generic ceramic cartridges that are widely available. Here is how to find an exact replacement.
Take a clear photo of the existing faucet cartridge (front and bottom) while it is lying next to a ruler so its size may be closely estimated. Email the images, along with the make and model of the faucet, to a replacement parts provider.
Here are some providers:
- New York Replacement Parts
- Faucet Parts Plus
- Chicago Faucet Shoppe
- Plumbing Supply
- Danco
- Plumbers Stock
- Your Plumbing Shop
More likely than not, these suppliers will be able to provide you with a replacement.
Our multiple requests to the company for a copy of any such test results have received no response.
F-valves used in single-handle faucets with side-mounted cartridges are not removable. This includes most of the company's kitchen faucets.
We are not at all certain what the thinking was behind a non-removable cartridge unless it somehow simplifies manufacturing.
The only solution for a leaking valve in these faucets is to replace the entire faucet.
If a valve fails during the warranty period, that's exactly what Furuisi does. After that, however, you are on your own.
Aerators and Spray Assemblies
The engineered aerator was invented by engineers in Switzerland in 1954. After hundreds of experiments, KWC developed an optimum aerator pattern that produced a splashless faucet stream that has become the standard in the industry.
The KWC aerator was so successful that it was spun off as its own company in 1959. Now known as Neoperl Group AG, it has subsidiaries throughout Europe and in the U.S.
According to Forious, the aerators used in some Forius kitchen faucets are made by Neoperl.
We did not examine every one of the dozen or so basic faucet models and cannot affirm that every model includes a Neoperl aerator. But in the faucets we did examine, all included a Neoperl aerator.
We could not identify the source of the spray mechanism used in pull-down-spray kitchen faucets. From examination, we can say with some confidence that they are all plastic and very simple devices.
They do not have any positive docking features, such as MagnaTite® docking on Delta faucets or Moen's Reflex® docking system. The spray head is held in place by friction and a weight attached to the spray hose. It works well, but not as well as positive-docking mechanisms.
Faucet Design and Styling
Forious faucets are a mix of contemporary and traditional designs. Some of the designs sold by Furuisi are patented faucet designs. A patented design cannot lawfully be used by any other company without permission.
Design patents are not that hard to get. Even a minor variation on an existing design is usually original enough to get a patent.
Apart from these patented designs, Forius faucets are close copies of existing designs with just enough variation to avoid infringing on some other company's design patent.
Chinese companies are seldom hotbeds of design innovation. The goal of Chinese manufacturers is to sell as many faucets as possible, which means keeping their designs well within the mainstream to appeal to as many potential buyers as possible.
A style that sells well in these major markets will often be imitated by Asian factories (with minor changes to avoid patent infringement). The lag time is usually 3 to 5 years, so by the time a design appears in a Chinese faucet, it is no longer new.
Forious Copycat Faucet
Image Credit: Furuisi Building Materials
- Aquo (205001),
- HGN (CFLAT-2011B).
- Novel (NV340EL01),
Forious's designs are pleasant and often smartly styled, but well within the design mainstream.
Forious Faucet Finishes
Forious offers six finishes on its faucets: Black, Brushed Nickel, Chrome, (Gunmetal) Gray, Gold, and Oil-Rubbed Bronze.
A few faucets are available in , in which a base finish is paired with an accent finish. Split finish options include Black/Chrome, Black/Nickel, and Black/Gold.
Forious has not disclosed the processes used to produce its finishes. From inspection and non-invasive testing, however, we can often determine the likely process.
Chrome is usually electroplated. Black and Gray finishes are probably powder coatings. Gold may be a powder coating, but is more likely applied using physical vapor deposition (PVD).
Forious Brushed Nickel is a special case.
For lavatory faucets, it is either an electroplated or a physical vapor deposition finish over the brass material of the faucet.
Kitchen faucets are made of stainless steel, which looks like nickel, so why plate them with nickel? It's actually the smart thing to do. Stainless steel readily shows fingerprints; nickel plating doesn't. All "fingerprint-resistant" stainless steel has been coated with something. Of the materials that it can be coated with, nickel is probably the best choice.
Electroplating
Electroplating involves immersing the faucet and the metal to be used as plating in an acid bath, then applying an electrical charge to both objects so metallic ions are drawn from the plating metal to the faucet.
The process is potentially hazardous to the operator and the environment. It involves toxic and corrosive chemicals that must be disposed of safely. No other coating technology even comes close to the dangers involved in electroplating.
The top coat may be polished or brushed. Chrome, a relatively hard metal, is usually polished to a high shine. Nickel, a softer metal, is usually brushed to help hide the inevitable minor scratches.
Physical Vapor Deposition
Physical vapor deposition or PVD is one of the latest space-age metal-coating technology, rapidly replacing electroplating as the finish of choice.
Although the technology was discovered in the 19th century, it was not used in industry until the 1950s and, even then, only rarely due to its great expense. Its first use was inside nuclear reactors, where very tough coatings are mandatory.
Finish Durability
Some finishes are more durable than others. Here are the types of faucet finishes and their durability from most to least durable.
- is the old standby. It is a tough finish that will stand up to most abuse, but its durability depends on the metal used.
- Chrome is durable, nickel less so because it is inherently a softer metal (the reason chrome replaced nickel as the faucet finish of choice in the early 20th century).
- (PVD) finishes are 10 to 20 times more scratch-resistant than electroplated chrome. They are also not affected by most household chemicals. In our experience, they are largely invulnerable to harm.
- is essentially a paint applied in a powdered form and then heated in an oven to cure. It is considered semi-durable with about the same scratch resistance as the finish on your car.
Today, PVD technology is everywhere, and the equipment required is getting smaller, faster, and cheaper all the time.
The process itself is almost out of science fiction.
Load a chamber with unfinished faucet components, remove all the air, and add back a carefully calculated mix of nitrogen or argon and reactive gases.
Add a rod of the metal to be used for the coating. Heat that rod to a temperature so high that the metal dissolves into individual atoms. The atoms mix with the various reactive gases to get the color and finish effects you want and are then deposited in a very thin layer – 2 to 5 microns – on the faucets.
A micron is one-millionth of a meter or 1/26,000 of an inch. The average human hair is 83 microns thick. The smallest a human eye with excellent vision can see without magnification is about 5 microns.
Despite being very thin, a PVD coating is extremely dense and, in consequence, very hard and durable. By some estimates, it is up to 20 times more scratch-resistant than electroplated chrome.
From long experience, we know that PVD is nearly impossible to accidentally scratch or mar, never fades or changes color, and resists all forms of soiling.
It can usually be maintained with just an occasional wipe from a damp cloth to remove water spots. (And some PVD finishes are given a final chemical coating that resists water spots, so even the damp wipe is made largely unnecessary. A dry buff will do.)
Powder Coating
Powder coating is usually described as semi-durable
, not as robust as electroplated or PVD finishes, about as durable as the finish on your car, and requiring more care to maintain a like-new appearance.
Furuisi does not comply with laws and regulations governing faucet warranties ( See more below) or minimum labeling requirements for faucets sold or offered for sale in the U.S.
For example, most Forious faucets do not…
"… bear a permanent legible marking to identify the manufacturer. This marking shall be the trade name, trademark, or other mark known to identify the manufacturer. Such marking shall be located where it can be seen after installation." (16 CFR § 305.24(a)(2)
Nor does the packaging in which the faucets are sold contain labeling that discloses
" the [maximum] flow rate in gallons per minute (gpm). The flow rate value shall be the actual flow rate. Each flow rate disclosure shall also be given in liters per minute (L/min).(16 CFR § 305.24(a)(4)
It is essentially a dry paint in powder form applied using a special low-velocity spray gun that disperses the powder while giving it a positive electrical charge. The particles are drawn to the item to be finished which has been given a negative charge.
Once the powder is applied, the item being coated is baked in an oven, which melts and bonds the powder and changes the structure of the coating into long, cross-linked molecular chains.
These chains give the coating its durability, reducing the risk of scratches, chipping, abrasions, and other wear issues.
Finish Care Instructions: Always read and follow the faucet seller's care instructions. Careful cleaning and maintenance not only preserve the good looks of your faucet but also your finish warranty.
Faucet Warranty
The company offers a lifetime warranty on its faucets that is admirably brief and extremely generous. Here is the entire warranty:
"FORIOUS warrants this pluming product to be free of defects in material and workmanship during normal residential use for [the] lifetime of the product. This Warranty only applies to plumbing prodcuts purchased and installed in USA/Europe/Japan/Canada/Mexico."
Warranty Compliance with U.S. Law
Unfortunately, the abbreviated statement of the company's lifetime warranty does not even begin to comply with the minimum requirements for consumer product warranties in the U.S. contained in the federal Magnuson-Moss Warranty Act (15 U.S.C. §2301).
In particular, it does not …
- Disclose what Forious will do to remedy a defect under warranty.
- Absent some reasonable limitation on what it will do, the law assumes that Forius will do whatever is necessary to fix the problem, no matter the cost. (16 CFR § 701.3(a)(3))
Understanding Finish Warranties
A finish warranty does not protect against everything that can go wrong with a faucet finish.
It covers defects caused by faulty materials or errors in the finishing process, generally subsumed under the rubric "manufacturing defects."
Blistering, delaminating, peeling, and spalling are the usual manufacturing defects. These are very rare – almost unheard of. The bad old days of peeling China chrome are long gone.
Most finish problems these days are caused by overzealous cleaning and ordinary wear and tear, neither of which is covered by a finish warranty.
- Provide "A step-by-step explanation of the procedure which the consumer should follow" to make a warranty claim, including the mailing address or telephone number to use. (16 CFR § 701.3(a)(5))
-
Include the following statement, required to be in every consumer warranty (16 CFR § 701.3(a)(9)):
"This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.."
Practical Warranty Issues
In addition to the legal issues, there are practical problems with the warranty.
While the warranty itself does not disclose what the company will do to fix a problem with a faucet, in practice, the company is evidently of the opinion that it needs to do no more than replace the defective parts or, if that fails, the whole faucet.
But, that's not the law.
As written, the warranty commits the company to doing whatever it takes to fix the faucet and, in addition, any other damages caused by the faucet. The company's liability has no limit.
Consider this situation:
A Forious faucet leaks, flooding the kitchen and doing serious damage to the cabinets and flooring. The water also leaks through the floor, damaging the ceiling and walls, carpet, and most of the furnishings in the rec room below. The cost of repairing and replacing the damage will run to several thousand dollars.
Because all the damage can be traced directly back to the leaking faucet, Furuisi Building Materials is liable for the entire cost of repairing all the damage to the kitchen and rec room.
The company also needs to consider the duration of its warranty.
As written, it is a "forever" warranty, transferring to each subsequent owner of the faucet for as long as the faucet is in service. Its service life could well be over 100 years. (We routinely encounter faucets that have been in use since the early 1900s.)
Enforcing a Faucet Warranty:
To learn how to enforce a faucet warranty, visit The Warranty Game: Enforcing Your Product Warranty.Customer Service
A faucet warranty, no matter how comprehensive or generous, is only as effective as the company's customer service. The Forius website claims that…
"Forious provides 24/7 customer service. Reach out at service@forious.com for any queries."
We have "reached out" to the company dozens of times by email with "queries" about its faucets and other matters, but have yet to receive a reply.
Our emails are tagged to inform us if and when they are opened. They were opened and presumably read, but the company did not respond. We have also reached out through the website's contact-us page, again with no result.
The +01 2130000 number provided on the company's troubleshooting page is not a valid telephone number anywhere in the world.
The toll-free customer service telephone number, shown in the heading above, is often answered with a recorded message that invites the caller to leave a message or press zero for the operator. Pressing zero, however, merely leads back to the same recorded message.
If you leave a message, an English-speaking representative will call back in one or two days. If you miss that call, however, you will need to leave another message to start the process all over again.
The return caller knew next to nothing about the technical details of Forius faucets, however, and could not answer even basic questions about the company or its products. Her function is to handle warranty and replacement parts request, and that's all she knew how to do.
For a warranty claim you will need to email a copy of the "faucet order ID", presumbly an invoice or online order confirmation, and "images or a video (espeially of the problem location)."
If you recently purchased the faucet, you may have a copy of the sales document, which is sufficient proof of purchase. If you don't have a proof of purchase, you are out of luck.
A number of buyers have complained to us of being unable to get a warranty replacement from Forius for lack of the sales document.
This response is actually a violation of the warranty. Nothing in the warranty requires proof of purchase before warranty service will be provided. The company may reasonably require some evidence that you actually own a Forius faucet, for which purpose a clear photo showing the installed faucet should be all that is needed. But it cannot require you to prove you are the original buyer.
Nor can it require you to return a defective faucet at your expense. If the company wants it back, it needs to send a prepaid shipping label.
However, when our testers were able to provide a sales receipt, Furisi was quick to respond with replacement parts or a replacement faucet. (We acquire all test faucets through normal commercial channels using straw buyers to disguise our involvement, so receipts are not a problem for us.)
Here's an old plumber's trick that we learned years ago from an old plumber that can save all the wondering where you put the receipt for your faucet 15 years ago when you bought it:
Put the paperwork for your faucet, sink, disposer, hot water dispenser, etc., including receipts, installation instructions, user manuals, your plumber's business card, and warranties (especially warranties), along with any leftover hardware and special tools, in a plastic bag. Tape it to the inside of the sink cabinet.
Even if you forget where it is, your plumber will find it when he or she starts work on the faucet.
Based on over two months of testing the company's customer service, we rate it "unsatisfactory" for technical issues but "satisfactory" for its handling of warranty claims.
Installation & Serviceability
Furuisi claims that its faucets are easy to install, a claim that our plumbers confirmed.
Installation instructions are in English and very clear. The faucets easily passed our installation tests, ranging from "very easy" to "easy" on a four-point scale of "Very Easy" to "Very Hard."
Side-handle kitchen faucets equipped with the company's F-valve, however, failed serviceability.
This test determines whether basic servicing can be performed without uninstalling the faucet. The most basic servicing is replacing the valve cartridge.
We found, much to our surprise, that side-mounted F-valves cannot be removed from the faucet. To remove the cartridge, either the faucet or the cartridge would have to be destroyed. In the event of a cartridge failure, the entire faucet would have to be replaced.
Forious Website
Furuisi does not have a website under either its English or Chinese names.
Forious, Inc. does have a U.S. website, but this site – Forious.com – based on a Shopify template, is more than a little unfinished. It has improved over earlier versions when most of its pages were blank but is still not quite done, and has been not quite done for over a year.
For example, the invitation to "pop in for a cup of fresh tea and a cookie" lists the pop-in address as
"8808 Ave Dermentum, Onsectetur Adipiscing, Tortor Sagittis, CA 880986."
This is not a real address: it is merely a placeholder in the Shopify template until the actual address is entered.
On the other hand, according to Los Angeles County real estate records and the U.S. Postal Service, its claimed address of 3960 Glendale Ave. in Los Angeles is not a real address either. So don't plan on tea and cookies in the near future.
Whoever at Furuisi is responsible for maintaining the site has fumbled the ball.
We suspect, however, that the site was created solely because third-party hosting sites like Amazon strongly encourage hosted sellers to have an English-language website to increase the perceived legitimacy of the seller. Forius does not, however, seem to be taking it seriously.
Decoding Forious Model Numbers
For faucet LL0023BN, the number 0023 identifies the faucet model, LL is the prefix assigned to Lowe's lumber stores, and the BN suffix indicates a brushed nickel finish.
| Retailer Prefixes | |||
|---|---|---|---|
| Prefix | Retailer | Prefix | Retailer |
| HH | Home Depot | LL | Lowe's |
| HD | WF | Wayfair | |
| WM | Walmart | WW | All Others* |
| *Includes sellers on Amazon. | |||
| Finish Suffixes | |||
| Suffix | Finish | Suffix | Finish |
| B or MB | Black | BC or BCH | Black+Chrome (Split) |
| BG | Black+Gold (Split) | BL | Black+Nickel (Split) |
| BN | Brushed Nickel | BS | Gunmetal Gray |
| CH | Chrome | G | Gold |
| ORB | Oil-Rubbed Bronze | As new finishes are added, additional finish codes will appear in Furuisi's model numbers. | |
The site is not entirely useless, however. It shows images of all of the faucets and accessories sold under the Forius brand, and what appear to be MSRP or list prices.
The list prices do not seem to have a reliable relationship to selling prices, however. One Forius "5 pieces bathroom hardware set, 24 inch" was listed on the site for $0.00. We did not find any retail site willing to sell at that price.
Pseudo-Exclusive Models
Furuisi sells about two dozen basic faucet models in North America. The exact number varies from time to time.
The company assigns a unique prefix to its model numbers for each of its major retailers and a finish suffix for each finish, a practice that inflates the apparent number of faucet models.
Counting all of the prefixes and suffixes, it has a total of nearly 400 different model numbers for its two dozen basic faucets.
Major retailers often have their own "exclusive" model numbers – not exclusive models, just exclusive numbers.
The Furuisi FF0003 kitchen faucet, for example, is the HH0003 at Home Depot, WM0003 at Walmart, LL0003 at Lowe's, and the WF0003 at Wayfair. For Amazon and all other retailers it is the WW0003.
All of these are exactly the same faucet, but the different model numbers allow each seller to claim that:
- The faucet is exclusive, sold only by that seller, and
- The seller has the lowest price on that particular model.
The faucet must be exclusive and have the lowest price because the retailer is the only seller on earth with that particular model number.
This marketing sleight-of-hand is not unique to Forious faucets. All of the major faucet companies, including play the very same marketing game.
"Inspired by Forious"
Furuisi manufacturers faucets sold under other brand names. Almost all of these are illegal.
An example is Androme, a brand sold by Terrances, Inc. appearing on the Lowe's and Home Depot online marketplaces as a third party seller.
The faucets are promoted as "Inspired by Forious," a statement appearing on the bixes in which the faucets are packaged. These are not Forious faucets, however, although manufactured by the same manufacturer.
The brand has not been certified and is not legal to sell or install in North America.
For more information about the contraband faucet brands sold on the Home Depot marketplace, go to
Testing & Certification
At our last update early this year, only Forius stainless steel kitchen faucets had been tested and certified to all joint Canadian/U.S. faucet standards. As of this update, most are certified. However, about half of Forius' certified faucet models are no longer being sold, and a few new models have not yet been certified.
Most brands have a vew "yet-to-be-certified" faucets on the market at any one time. It's not the way it is supposed to be done, but it has been the way has been done since nearly forever. When calculating level of certification, we allow for a few "new-intro" uncertified faucets, but not above 5%. Furuisi, however, has exceeded this threshold, primarily with its Forious Pro models (which are nothing more than Forious faucets renamed, so don't become enamored of the word "Pro." It does not signify a heavy-duty commercial faucet. It is meaningless.).
Universal certification does not mean, however, that all Forius faucets are legal for sale in all states, provinces, and territories. Many localities have their own unique requirements that Furuisi may not meet. Always check with your local code officials before buying a faucet.
Here are the details of Furuisi's certifications.
- To find out if a particular faucet model has been certified, open our Forious Certification Table (in .pdf format).
Comparable Faucets
Faucets made in Asia comparable to Forius in quality with the same or a better warranty, but not necessarily comparable for design or price, include
In Conclusion
Furuisi is a manufacturer that has entered the North American market doing most things right. It sells legal products, has a lifetime warranty on those products and provides an adequate means of getting a remedy under the warranty (at least for the original owner).
It has its problems, but they are not serious problems, and for the price of these faucets, we can overlook a few hiccups. The faucets are generally of good quality and the prices are ramarkably low.
We judge the faucets to be a good value, and often a great value.
The Pros
- Pricing: The faucets are value priced, most below $100.00 and none over $200.00.
- Certification: Most of the company's faucets are certified safe, dependable, and lead-free. The rigorous testing ensures that the faucets have reasonable durability and reliability.
- To find out if your choice of Forious or Furisi faucet is certified, see the Forious Certification Table (in .pdf format).
- Quality: The faucets are well-made using what appear to be good cartridges and top-line aerators. The plastic sprays are a little iffy, but the ones we tested worked well enough. We like the pulse button that sprays only when it is depressed – a nice water-saving feature.
The Cons
- Forious, Inc.: Furuisi has no North American facilities of any substance. Its supposed North American company, Forius, Inc., is largely a facade with not much behind it, not even a valid street address.
- Warranty: The company's warranty does not comply with the content requirements of U.S. warranty law. Although the company claims a lifetime-of-the-product all-risks warranty, it does not explain how to initiate the warranty process or what it will do to fix a problem with a Forius faucet.
- Customers' experiences suggest that it usually does nothing more than provide replacement parts, a limitation that is not disclosed in its warranty. Claimants must also provide an order number. Without that number, the company will usually not honor a warranty claim.
- Replacement Valves: The company's proprietary F-valve ceramic cartridges cannot be replaced. If the valve fails, the only cure is to replace the entire faucet. It also cannot be removed to be de-mineralized every few years. This design flaw limits the reasonable lifespan of the faucet to ten to twenty years in hard water areas before the valve fails.
- Furuisi's other valves for two-handle and top-mounted single-handle faucets are standard configuration valves available from any number of suppliers. So even if Forius is no longer around, you can still get a replacement valve from an after-market supplier.
Rating Panel Comments
Our rating panel was impressed by the quality of the faucets and almost swooned over the incredibly low prices.
However, none of the panelists would install an F-valve kitchen faucet. The lack of a replaceable valve is just too much of a risk.
Most members would install a non-F-valve faucet in a kitchen or bath with "little or no reservation."
The reluctant minority wanted a more transparent after-sale support, particularly a resolution of the mystery of where Furuissi's North American subsidiary is actually located and how it is staffed, before they would risk a Forius faucet.
The Bottom Line
There are some problems associated with the brands that urgently need to be fixed. Despite its successes in the North American market, the company seems hesitant to jump in with both feet, unlike Asian companies such as that maintain a substantial physical presence in North America, supporting their U.S. and Canadian sales.
However, the faucets can be a truly exceptional value if chosen with some care.
We would probably stay away from side-valve kitchen faucets until someone figures out how to extract and replace the F-valve cartridge without destroying the faucet or the valve in the process.
The non-F-Valve faucets are, however, a good choice. For the most part, they are solid, well-styled, and well-crafted faucets, selling for very little money, easily the quality of our usual pick for economy faucets, by Delta (also made in China), and in the same value-priced range or even a bit lower overall.
It pays to shop around. Prices for the same faucet model and finish can vary substantially from dealer to dealer.
Continuing Research
We are continuing to research the company. If you have experience with Forius or Furuisi faucets, good, bad, or indifferent, we would like to hear about it, so please email us at starcraftreviews@yahoo.com or post a comment below.
Please note that we generally do not answer questions posed in the comments section below unless the question and answer are of general interest. For specific questions, please contact us by email. We generally respond within one business day.