Bél­an­ger Faucets Bél­an­ger • Essential • H2flo • Nobua Review & Rating Updated: 07/14/23

Summary
Imported
ChinaFlag
China
TaiwanFlag
Taiwan
Oatey Co.
trading as
Bél­an­ger UPT
6520, rue Abrams
Saint-Laurent, QC
H4S 1Y2
(800) 361-5960
(514) 940-9634
clientinfo@belangerh2o.com
Rating
Business Type
Product Range
Kitchen, Bath, Prep, Bar, Laundry, and Utility Faucets
Certifications
Street Price
$17-$315 USD
$21-$394 CAD
Warranty Score
Cartridge
lifetime1
Matte Black Finishes
5 years
Other Finishes
Lifetime
Electronics & Accessories
1 year2
Mechanical Parts
Lifetime
Proof of Purchase
Required
Transferable
No
Meets U.S. Warranty
Law Requirements
No

Warranty Footnotes

1. "Faucets are protected for as long as the original buyer owns their home …"
2. "All electronic components and plumbing accessories (e.g. flexible connectors, Plumb Pak® items, etc.)."


Download/Read/Print the Bél­an­ger fau­cet warranty.

Learn more about faucet warranties.

This Company In Brief

If you are in the market for an inexpensive fau­cet, made by a reputable manufacturer, backed by a lifetime warranty, and supported by excellent customer service, then one of the Bél­an­ger fau­cet lines may be just what you are looking for.

The faucets are well-made. Most are equipped with a more than adequate ceramic disc cartridge for years of leak-free performance and premium Neoperl® aerators.

They are priced below the average for fau­cets of similar quality made in Asia. We judge the price-to-value relationship to be very good to excellent.

The Company

Oatey Co. is an Ohio corporation founded in 1913 as the L. R. Oatey Co. It imports, distributes, and retails plumbing fittings and supplies, doing business under a variety of trade names.

Bél­an­ger is today merely a trade name. Originally, however, it was its own company, founded in Quebec by Gerald Bél­an­ger in 1966 as Produits Bél­an­ger.

The company was acquired by Keeney Manufacturing Co. In 1993. Keeney is an Amer­i­can manufacturer and distributor of plumbing products and supplies.

Keeney became a division of Oatey in 2019 when Oatey purchased certain assets" of Keeney Manufacturing. The division has been directed by Daniel Mercier since 2020.

Bél­an­ger markets fau­cets, other fittings, and supplies to the plumbing industry primarily in Can­a­da. It does business under the registered brand names Bél­an­ger®, H2­flo®, Quik®, Es­sen­tial®, Plumb Pak®, and Keen­ey®.

The company introduced its Bél­an­ger line of fau­cets in 1986 and H2Flo fau­cets in 2007 followed by the Essential and Essential Style in 2010.

H2flo, H2flo Luxx, and Nob­ua are the company's premium brands, Bél­an­ger its mid-priced brand, and Essential its economy line. There is, however, no crisp, bright line of demarcation among the various brands. They overlap considerably in pricing and style. Essential Style fau­cets, for example, are similar in styling and price to some Bél­an­ger fau­cets. A few Bél­an­ger fau­cets cost as much as some higher-end H2Flo and Nabua products.

Where to Buy

The faucets are distributed in Can­a­da by Bél­an­ger. Distribution in the U.S. is through Keeney Manufacturing.

Bél­an­ger QUA77CCP Kitchen Faucet pullout fau­cet.

Nobua and J2flo Luxx brands are sold only through what the company calls its "boutique" retailers – brick-and-mortar supply houses and design centers.

A store locator on the Bél­an­ger website identifies most of the boutique sellers, all of which are in Can­a­da.

The other brands are more widely available They are sold at Keen­ey-sup­plied plumbing supply houses and over the internet at Home De­pot, Lowes, and Men­ards lumber stores in the U.S., and in Can­a­da at Home Hard­ware, RO­NA, and Reno De­pot.

A limited selection of fau­cets is also sold through general internet retailers like Ama­zon, Wal­mart, and Way­fair

The Manufacturers

Keeney manufactures some of the products it sells but it does not manufacture fau­cets. They are made by manufacturers in China and Taiwan including:

These may not be all of Belanger's manufacturers. The company changes suppliers from time to time, so these may not be its manufacturers when you read this report. We believe, however, that these are the company's principal fau­cet manufacturers as of the date of this report.

Faucet Designs

The faucets are not original designs. They are neither designed by nor expressly for Bél­an­ger. The fau­cets are straight out of each manufacturer's

Some Essential fau­cets look like products from the 1980s. Bél­an­ger and H2flo fau­cets are more stylish, but none are innovative designs.

Buying Rule for
Smart Faucet Buyers:

Valve Cartridge

Never buy a fau­cet unless you know the type of cartridge used in the fau­cet and who made it.

Its cartridge is the most critical part of a fau­cet. It is the component that actually controls water flow. Without a working cartridge, a fau­cet is no longer a fau­cet.

Companies that use good-quality cartridges in their fau­cets usually disclose the cartridge source on their websites. Those that don't will happily identify the cartridge in a call to customer service.

If the company refuses to reveal the sources of its cartridges (because it is a "trade secret"), you can confidently assume it is not one of the better brands and prehaps should be avoided.

For more information about fau­cet valves and the companies that make cartridges known to be reliable, see Fau­cet Bas­ics, Part 2: Fau­cet Valves & Car­tridges.

Chinese faucet styles tend to be conservative designs targeting mass-market customers. An original design that proves popular in the European or North Amer­i­can markets will ultimately be copied by Asian factories. The lag time is normally three to five years behind the Western prototypes, by which time any new styles are no longer new.

For more information on fau­cet style categories, see Faucet Styles & Configurations.

Valve Cartridges

Belanger does not identify the valve cartridges used in its fau­cets. From inspection, however, we believe the cartridges used in the single handle fau­cets are KCG cartridges manufactured in Taiwan by Kuching International, Ltd. KCG cartridges are not considered one of the top-drawer ceramic cartridges but they are more than robust enough for all but heavy residential use.

Most two-handle fau­cets include the newer ceramic disc stem cartridge but some still use the old-style compression valve. The website entry for each fau­cet identifies the type of cartridge used in each fau­cet but does not identify the actual manufacturer.

Aerators

The aerators used in many but not all of these fau­cets are from Neo­perl®, considered some of the world's best.

Aerators used to be simple devices that merely added a little air to soften the water stream so it would not splash out of the sink. Today, however, they are also used to limit water volume to the lower flows required by federal and state water conservation laws, and in some cases, to prevent back-flow that can result in the contamination of household drinking water.

It is important, therefore, that this little device, often smaller than a nickel, be the best available. And that, almost by definition, is the Swiss-made Neoperl® aerator.

Faucet Finishes

Bél­an­ger's standard fau­cet finishes are the basics: chrome and nickel.

Some fau­cets are available in matte black, the up-and-coming designer color. Other finishes include oil-rubbed bronze, stainless steel, black stainless steel, and matte gold.

Finish Durability

Some finishes are more durable than others. Here are the Mo­en fau­cet finishes and their durability from most to least durable.


For more information about fau­cet finishes, including their durability and longevity, see Faucet Basics: Part 5 Faucet Finishes.

Chrome or stainless steel can be found on nearly all kitchen fau­cets. Black stainless steel is also available. Oil-rubbed bronze and matte gold are found only on bathroom sink fau­cets.

Chrome and nickel are finishes. Black stainless steel is most likely a ((PVD) finish. Matte Gold and oil-rubbed bronze are probably .

A powder coat is essentially a dry paint in powder form applied using a special low-velocity spray gun then baked in an oven to melt and set the powder.

These finishes are considered "semi-durable" coatings requiring more care and maintenance to retain their appearance than metallic finishes.

Electroplated and PVD finishes are durable finishes, although, of the two, PVD is the more durable. By some estimates, it is 10-20 times more scratch-resistant than the standard: polished chrome.

For more information on the types of fau­cet finishes and their advantages and drawbacks, read Faucet Basics, Part 5: Fau­cet Finishes.

Faucet Materials

While the body and spout of most fau­cets are brass, ancillary metal parts such as handles may be zinc or a zinc-aluminum alloy. Pull-out and pull-down sprays on kitchen fau­cets are plastic as are many of the less critical parts such as escutcheon plates and aerator caps.

Some of the less expensive Essential fau­cets are made entirely of zinc or a zinc/aluminum alloy. Zinc fau­cets are fine for low or moderate-use applications. The material, like brass, is corrosion-resistant but not as durable as brass and wears out more quickly.

Zinc fau­cets are usually described by Bél­an­ger as "metallic" fau­cets — a sure clue that they are not brass. If they were brass, the description of the fau­cet would include the word "brass".

Other Bél­an­ger fau­cets are plastic, described as "non-metallic". We suggest that unless you have a special requirement such as for a laboratory fau­cet, a fau­cet for an RV, or you live right on a seacoast where salt corrosion is a problem, avoid plastic fau­cets entirely.

The spray heads on pulldown and pull-out kitchen fau­cets are also likely to be plastic.

Plastic spray heads ("wands" in fau­cet-talk) are quickly becoming the norm because the material does not transmit heat like brass, and does not get uncomfortably hot in use.

Our Faucet Reviews Do Not Include …

In keeping with that policy, Bel­an­ger's plastic fau­cets are not a part of this review and not included in calculating ratings.

We strongly urge you to consider a Bel­an­ger plastic fau­cet only if you have a special requirement that only a plastic fau­cet will satisfy.

Even upscale manufacturers such as have started using them. But, they typically have lots of problems and generate a lot of complaints. Engineers have made great strides in improving the durability of plastic wands, but the problems have not been entirely resolved.

Metal spray heads are getting hard to find and are typically more expensive but worth the extra cost to sidestep almost certain problems down the road.

Bel­an­ger Warranty

The warranty on these fau­cets is limited to defects that cause a drip or leak and defects in the fau­cet finish. If the defect does not cause a leak and is not a defect in the finish, the fault is not covered by the warranty. A defect that does not cause a leak is rare, but it does happen. For example, a handle snaps off.

The warranty lasts for "as long as the original buyer owns their [sic] home." It is not transferable to a subsequent owner. This is the standard for the North Amer­i­can market. Warranty support is good to very good, and bilingual — just in case your preferred language is French.

The warranty has problems, however.

It does not conform to the Mag­nu­son-Moss War­ranty Act (15 U.S.C. §2301), the federal law that governs the content and form of consumer warranties in the U.S.

Although the warranty purports to be limited, it does not meet the criteria for a limited warranty. To be limited, a warranty must include the word "limited" in its caption or title. Otherwise, the warranty is full or unlimited. The caption of the Bél­an­ger warranty is just "Warranty", the word limited is nowhere to be found.

A full warranty gives the consumer many more rights, including the right to be reimbursed for the labor required to install replacement parts or a new fau­cet – making Bél­an­ger's attempt to exclude labor costs null and void.

Bél­an­ger's attempt to exclude consequential and incidental damages and state law warranties of merchantability and fitness for purpose has two problems.

Consequential and In­ci­dent­al Dam­ages are those other than the defect in the fau­cet itself.
For example, your Bél­an­ger kitchen fau­cet leaks and damages your cabinets.
The leak is a "direct damage" to the fau­cet. The damage to the cabinets is "consequential damage" – a consequence of the leak.
If you need to hire an appraiser to estimate your damages, the appraiser's fees are an "incidental damage" – part of the cost of proving your claim.
Collectively, consequential and incidental damages are called "indirect" or "special" damages;

Certain exclusions from the lifetime warranty coverage are ambiguous. For example,

"E]lectronic components and plumbing accessories (e.g. flexible connectors, Plumb Pak® items, etc.) are guaranteed for one (1) year."

We have no idea what accessories or components are included in the word "etc." and neither would anyone except the individual who wrote the warranty. "Etc." does not meet the Magnuson-Moss requirement that components that are not covered by the warranty must be "clearly" identified. "Etc." is not a clear identification of anything.

The definition of lifetime – "for as long as the original buyer owns their home" – is also ambiguous. Does it mean their current home or just any home? If the buyer moves to a new home, then another new home, then a third new home, is the warranty still in force?

Bél­an­ger Industrial kitchen fau­cet in matte black.

The answer is probably yes. The ancient and hoary doctrine of contra proferentem requires ambiguous wording to be interpreted against the writer of a legal document. So, owning a home – any home – probably meets Bél­an­ger's requirement of "owns their home" to determine the duration of the warranty, which means that the warranty may last until the original buyer dies as long as he or she continuously owns a home during his or her lifetime.

We don't know who wrote the warranty. Hopefully, it was not a U.S. lawyer. But, if it was, he or she needs a refresher in U.S. warranty law. In Can­a­da, the warranty may be legally sufficient although, as there are no Canadian lawyers on our panel, we can't be sure of that. Maybe some McGill graduate can help us out.

The Bél­an­ger website is designed for ease of use by trade professionals as well as consumers. Navigation is intuitive and the site contains basic information about each Bél­an­ger fau­cet including its certifications, type of cartridge; maximum flow rate, available finishes, and whether or not it qualifies under the Amer­i­cans with Disabilities Act as a design suited for use by persons with physical limitations.

Specification sheets can be downloaded in universal .pdf format. These include dimensioned drawings and exploded parts diagrams for each fau­cet, Downloadable installation instructions are easy to follow. Our plumbers had no problem installing the test fau­cets and rated installation "easy" on a four-point scale from "very hard" to "very easy".

Finding a fau­cet is made much easier through the use of filters that screen fau­cets by brand, use (bathroom, kitchen, laundry, etc.), finish, and availability (in Can­a­da, U.S., or both), among other factors. The filters work well, but every time you select a new filter the search refreshes and the site sends you back to the top of the page. You have to scroll down repeatedly to select successive filter items. This could be solved with an "Apply Filters" button that refreshes the search only on command after you have had a chance to set all your filters.

The website's search function has some limitations. It did not always find pages that should have matched the search criteria. The online chat is convenient but not always manned, so you will not get a response and are never told why. Bél­an­ger does not sell fau­cets on its website, so prices are not provided. To get Bél­an­ger's wholesale price list, you have to be a dealer. (We got a copy, but then, we know a guy who knows a guy …)

Testing & Certification

Comparable Faucets

Faucets manufactured in China and Taiwan comparable to Bél­an­ger fau­cets include:

Conclusions

We like these fau­cets. They are not stylish enough for the design giltterati, but for us "just folks" they are pleasant enough. For what you get, the Bél­an­ger prices are very reasonable.

If you are truly not interested in style, you can buy a brass Essential fau­cet for under $40.00 USD ($50.00 CAD) with a ceramic cartridge that is not the best but good enough. But, you had better be truly disinterested in style because most fau­cets at this price level look like they fell out of a circa 1965 Delta catalog.

If mid-century modern is your style preference, then you may have found a treasure trove of well-made, inexpensive retro-style Bél­an­ger and Essential fau­cets that would be a great addition to your post-war retro kitchen or bath.

For a few dollars more, but still less than $200.00 ($250.00 CAD) you can buy a fau­cet with enough style to suit almost anyone in several modern finishes. In a moderately used guest bath, prep station, or bar, it should give trouble-free service for many years. And, if the fau­cet does spring a leak, replacing the cartridge is very easy and requires no tools other than those a handy homeowner already has in his tool bag. Under Bél­an­ger's lifetime warranty, the cartridge itself is free.

There are a couple of cautions, however:

If you are buying a fau­cet that costs less than $100.00 ($126.00CAD) check with Bél­an­ger's customer support to confirm that it is equipped with a ceramic cartridge. Some of Bél­an­ger's economy fau­cets include compression or washerless valves rather than the newer ceramic technology. Unless you are comfortable replacing seat washers and silicon-rubber seals every two or three years, this may not be the type of cartridge you want.

Stay away from plastic fau­cet unless you actually need the corrosion resistance of a plastic fau­cet. Plastic fau­cets are usually identified by Bél­an­ger as "non-metallic." But, if you are not sure whether a fau­cet is plastic, look at the weight. Any fau­cet that weighs less than 2 lbs. is almost certainly plastic. Or, you can telephone customer service and ask, which is what we do.

We are continuing to research the company. If you have experience with Bél­an­ger, Essential, Nabua, or H2flo fau­cets, good, bad, or indifferent, we would like to hear about it, so please contact us at starcraftreviews@yahoo.com or post a comment below.