Perrin & Rowe Faucets Review & Rating Updated: 04/01/18
Irvine, California 92618-1605
Perrin & Rowe, Ltd
Rainham, RM13 9JY
Perrin & Rowe
Footnotes:1. The term "lifetime" is not defined and would be given its normal meaning: the actual lifetime of the buyer.2. Some finishes, are excluded. See main text for details.
This Company In Brief\
TCL Manufacturing Limited is an English company that manufactures Perrin & Rowe faucets, shower sets and bath and kitchen accessories in the English classical style reflecting the Victorian, Edwardian and Art Deco periods from the mid-19th to the mid-20th century. Most of its production is exported to in the U.S. which is Perrin & Rowe's sole distributor in North America.
Founded in 1978 by two design and production engineers, Robert Perrin and Gregory Rowe, as Avilon Limited to manufacture high-quality machined components for industry, the name of the company was changed to Triflow Concepts Limited in 2010 then to TCL Manufacturing Limited, which is still the company name. Perrin & Rowe is a brand name of the line of products the company manufactures.
The company has always had a close relationship with a U.S.-based distributor of European and New Zealand faucets. In 1996 Rohl was instrumental in persuading then Avilon, Ltd. to venture into faucet manufacturing by guaranteeing the fledgling company a ready market in the U.S. Rohl is still the exclusive distributor of Perrin & Rowe faucets in North America.
In 2014 Rohl, LLC cemented the relationship by buying a 50% interest in TCL. The acquisition announcement indicated that the companies would continue to operate as separate concerns with current CEO, Steven Cole directing TCL. Lou Rohl, the CEO of Rohl, LLC has a seat on the governing board and is listed in Companies House filings as the company's chief executive.
In 2016 Fortune Brands Home & Security, Inc., the owner of
It appears that Fortune Brands intends to recast Perrin & Rowe as a separate company, divorced from Rohl, under the umbrella of its new Global Plumbing Group that will include the Moen, Perrin & Rowe and Rohl brands.
TCL manufactures in Rainham, Kent. The company is unusual in that it does not seem to import any of its faucet components from outside the European Union. Most manufacturers import at least simple faucet parts from China or Taiwan. Based on customs records, TCL does not appear to do so.
The company is the inventor of the Tri-flow® faucet which combines hot, cold, and filtered drinking water in the same faucet, eliminating the need for an addition faucet for filtered water. It incorporates the Tri-flow technology into some Perrin & Rowe faucets but also manufactures Tri-Flow faucets for the Swiss-based faucet company,
The design of the faucets is English classical, favoring the late Victorian and Edwardian eras. The company's literature states that
...[c]lassical design does not go out of date but has a timeless elegance which sits comfortably alongside a wide range of architectural styles. Perrin & Rowe is the real thing: authentic quality and classical styling which ensures that each product item will stand the test of time.
The faucets are available in five standard finishes: polished chrome, nickel, pewter, gold, and English bronze. The polished chrome has a truly spectacular hand-polished finish. The company describes pewter as a "brushed nickel finish that looks like stainless steel" and English bronze as a "chocolate brown colored satin finish," a color we would ordinarily think of as oil rubbed bronze.
The Perrin & Rowe faucet warranty is about at the standard for faucet warranties in North America. Rohl will replace a defective part and even a whole defective faucet if necessary, for the "lifetime" of the original owner. The term lifetime is not defined, which means, under the law in most states, that the warranty lasts literally until the original owner dies or ceases to own the faucet.
Some finishes are not covered by any warranty. These include "living" finishes, designed to show wear and environmental effects: Tuscan brass, unlacquered brass, and French brass, and special order finishes. It is normal in the industry to exclude from any warranty protection.
We have had a handful of complaints about Rohl's warranty service being unresponsive and not very prompt at returning e-mails or telephone calls. Our test of the company's service was satisfactory. The Better Business Bureau has received no complaints about the company. Rohl is not, however, accredited by the BBB.
The faucets are suitable for a bath or kitchen with pre-1940's styling. Several collections address late 19th and early 20th century Victorian and Edwardian decors and an Art Deco collection takes care of the Arts and Crafts period from 1910 to the start of the Second World War. For contemporary styles, you will have to move over to one of Rohl's other product lines. Perrin & Rowe does not do contemporary.
The faucets are of excellent quality throughout. The single function valves used in the company's two-handle faucets appear to be made by Anton Tränkle GmbH & Co KG, a German manufacturer of high-quality brass cartridges. We have not positively identified the mixer cartridges used in the company's single-handle faucets but they are probably by Kerox, a Hungarian manufacturer of good to excellent cartridges.
To complement its faucets, TCL offers a complete line of matching shower sets, bidet faucets, and accessories such as towel bars and robe hooks. There are even coordinating trip levers for the toilet. For the kitchen, accessories are limited to soap dispensers.
Faucets comparable to Perrin & Rowe in quality but not necessarily in design include
Not all of these brands are of the same quality as Perrin & Rowe faucets.
We are continuing to research the company. If you have experience with Perrin & Rowe faucets, good, bad or indifferent, we would like to hear about it, so please contact us or post a comment below.