Hahn Faucets Review & Rating Updated: 12/05/18
Hahn Fixture Co.
4601 Spicewood Springs Rd.
Building 1, Suite 100
Austin, TX 78759
Warranty Footnotes:1. Hahn calls it warranty the "surprise-free" warranty. We were surprised, however, by the fact that it is not published online, and there were no warranty documents in the faucets we acquired for examination.
This Company In Brief
Sink Warehouse, L.P. is a limited partnership, one of several business entities owned, controlled or managed by Robert Butts and Lee P. Wood operating out of the same warehouse in Austin, Texas.
The pair have a set organizational modus operandi. They form a limited partnership to actually run a business, then operate the business under a trade name. Sink Warehouse, L.P., for example, does its business as Hahn Fixture Co. The general partner of the limited partnership is always a corporation they own and control. In the case of Sink Warehouse, L.P., the general partner is Wb Sink Jv., LLC, a Texas limited liability company of which Butts and Wood are the sole shareholders.
The two also control U.S. Surface Warehouse, L.P., another limited partnership, through its general partner, Surface Enterprises, LLC. This partnership trades as Living Stone and sells imported solid surface materials for countertops.
Sink Warehouse also trades as Hahn Filtration, under which name it sells water filtering systems. The Better Business Bureau an additional name under which the Sink Warehouse, L.P. is reported to conduct business: Your Sink Warehouse.
All the businesses seem to be interconnected. The principal address for all of these entities is in a small office complex in Austin, TX. All use the same customer service. The website for Hahn Fixture Co., is, according to GoDaddy.com, Inc., actually operated by U.S. Surface Warehouse, L.P. The e-mail address used by all of these entities appears to be email@example.com.
Mr. Wood is a lawyer and a licensed real estate broker. He was formerly associated with Lee Wood Custom Homes, LLC, now defunct.
Hahn Fixture's principal product is kitchen sinks, of which it sells a great variety including copper, stainless and ceramic, mostly imported from Asia but a few from Europe. It imports ten times as many sinks as it does faucets, which are more or less a sideline to its sink business.
Hamat Sanitary Fittings and Castings, an sanitary wares manufacturer in Israel manufactures many of Hahn's faucets. At one time Hamat sold its own faucets in the U.S. and Canada under the brand but abruptly withdrew from the North American market in 2012.
Hamat makes faucets for a number of companies that sell in the U.S. and Canada including
Guangdong Yingao Kitchen Utensils Co., Ltd., an manufacturer in China, also makes faucets for Hahn. Yingao's principal business is the manufacture of stainless sinks in its four factories — it is a supplier of stainless sinks to Hahn. It also makes a range of stainless faucets and appears to be the source of Hahn's spring-style pre-rinse semi-commercial kitchen faucets. Yingao faucets fill a gap in the Hamat faucet lineup. Hamat does not make pre-rinse faucets, which have become popular in North America but not so much in the rest of the world.
Yingao also supplies faucets to Aok Group Inc.
Hahn's imported faucets are neither designed nor produced exclusively for Hahn. All are straight out of the of the manufacturers that make them. For example:
- The Hahn FA001 Commercial Style Pre-Rinse Kitchen Faucet appears in the Yingao catalog as the C075 kitchen faucet,
- The Hahn FA009 Ultra-Modern Duo Single Lever Pull Out Kitchen Faucet (pictured above) is Hamat's distinctive Model 304665 pull-out kitchen faucet.
But, while the collection is not by any means unique, it is well balanced and stylish. Designs range from traditional to very contemporary but avoid the angularity of many modern faucet designs for a softer, less industrial look. Hamat faucets are designer faucets in every sense of the word. The company's in-house designer, Gal Bar, is aided by free-lance designers from Israel and Italy that include Kobi Kor, Alon Razgour and Angeletti Ruzza Design.
Yingao designs are more pedestrian. Oriental designs tend to be fairly conservative. Chinese manufacturers generally profit from selling mass-market faucets at low prices, and to reach the widest possible number of buyers, tend to stay well within safe styling boundaries. Most designs manufactured in China originated in Europe or North America. A design that does well in European and North American markets will eventually show up in Chinese faucets in slightly modified form in three to five years. Design adventures in Chinese faucets are rare.
Yingao faucets are no exception. Its pull-down spring faucet designs originated with U.S. faucet companies such as which developed the pre-rinse design for their commercial restaurant and industrial customers. They were intended to be functional rather than stylish and their bare-bones designs barely changed when they migrated to home kitchens. Faucets very similar, if not identical to those made by Yingao can be purchased from any number of other companies importing Chinese-made faucets, or you can go back to the roots of the design and purchase an actual commercial pre-rinse faucet from
Most Hahn faucets are available with a polished chrome finish, the most popular finish for faucets. Some are available in stainless steel. But, if you are outfitting a restored heritage kitchen in Victorian or Arts and Crafts mode, chrome or stainless may not fit well. On the other hand, if your kitchen is contemporary, either finish should work.
The quality of Hahn faucets is not in question. Hamat makes an excellent faucet, well-regarded in the industry. The Yingao faucets we examined were also of good quality. The bodies are stainless steel, well finished, with good quality ceramic cartridges. However, some non-critical parts may be made of zinc or ZAMAC, a zinc alloy. Zinc is not as strong as brass but in non-critical parts such as base plates and handles it is generally a suitable material.
The company sells through its proprietary website but also at third-party hosting websites such as Overstock, Walmart, Wayfair, and Houzz — sites that, historically, are not particularly careful about whether the faucets they sell are legal for sale.
The company website is modeled on the organization and layout of the Hamat website. It is well designed and fairly easy to navigate, although in many respects it does not seem quite finished.
There are some things about the site that we especially like. Each faucet is shown in multiple views, including enlarged images of important details such as spray controls. Product specification sheets for each faucet contain a dimensioned drawing of the faucet showing its reach and clearance — important facts to know when selecting a faucet (See How to Buy a Faucet for an explanation of reach and clearance.)
There are also things about the website we definitely don't like. The "site search" feature does not, in fact, search the site. It searches the web. The description of each faucet is very sparse and the faucet specification page (in .pdf format) is only a little more detailed, but it does include a dimensioned drawing —very useful in in determining whether a faucet will fit a sink. There are no exploded parts diagrame or installation instructions.
Tthe company implies that it does its own "in-house" manufacturing with this statement, repeated on nearly every page:
"Hahn's fully integrated manufacturing facility means all manufacturing and assembly — from casting to finish — is done under one roof. All our faucets are inspected and tested during each stage of the production process. As a final inspection, every Hahn faucet is water tested before leaving the factory."
While it's true that the manufacturing of most Hahn faucets is done under one roof in a "fully integrated manufacturing facility", it's not Hahn's roof. It belongs to its overseas suppliers. No Hahn faucet or sink is made by Hahn. Hahn is an importer, not a manufacturer.
The company refers to its "simple, surprise-free lifetime warranty", claiming that the "faucet is covered for life". We have never seen the warranty, however. It is not published on the company website and did not accompany our test faucets. There is a sink warranty online, but nothing for faucets. When asked to provide a copy of the warranty, Hahn customer service admitted that there was no warranty document specifically for faucets, but the faucet warranty is the same as its sink warranty.
The company steadfastly maintains that
"All Hahn faucets meet US required codes, including ASMI, NSF 61, low lead and water sense."
Unfortunately the statement is just not true. All certification are public documents available online. If they existed, they would be simple to find. The fact that no certifying organization lists Hahn faucets shows without doubt that Hahn faucets are, in fact, no certified. Nor are they WaterSense® qualified. Were they qualified, Hahn would be listed in the EPA's database of qualified products. Hahn is not listed.
We asked the company in 2017 to identify the location of its listing certificates, but the company has not responded to the request.
Imported faucets comparable to Hahn faucets made by Hamat include faucets sold in North America by Many of these faucets are manufactured by Hamat and sold at approximately the same prices as the faucets offered by Hahn but, unlike Hahn faucets, are certified to the standards to which faucets must conform to be legal to sell and install in North America. Many are also offered in finishes other than chrome or stainless steel. The Whitehaus collection, for example, has nine standard and another dozen or so special finishes.
Imported faucets comparable to Hahn's Chinese-made Yingao faucets include faucets offered by
Hahn sells quality faucets for reasonable prices. Most are under $200.00 (street price). If the faucets were certified as required by law they would be a good value. But, unfortunately, they are not certified and, therefore, are illegal to install in a drinking water system in North America.
We are continuing to research the company. If you have experience with Hahn faucets, good, bad or indifferent, we would like to hear about it, so please contact us or post a comment below.