Decor Star Faucets Review & Rating Updated: 03/20/19
19977 Harrison Ave.
City of Industry, CA 91789
Footnotes:1."The manufacturer warrants to the original purchaser that this product to be free from defects in workmanship and materials during daily normal household use." The term "lifetime" is not defined and by law will be given its common English meaning: the actual lifetime of the original buyer. There is no requirement that the buyer be the owner of or in possession of the faucet at the time a defect occurs. "Decor Star USA will, as its option, (1) repair or replace the defective part(s) or product at no charge; (2) issue a refund of the purchase price paid for the product (Valid within 30 days from the date of purchase); or (3) issue a credit to be applied against the purchase of a new Decor Star product. Shipping/delivery charges may apply and are in Decor Star USA's sole discretion."
This Company In Brief
These are basic faucets of average to good quality with Chinese ceramic cartridges. The designs are typical of Chinese-made faucets, available from dozens of other importers of Chinese faucets (see list below). For the price, however, Decor Star faucets are a good value.
Decor Star is a brand name under which MYC Direct, Inc. sells faucets, sinks, showers and decorative bathroom accessories. The company, founded in 2010 by Michael Chen as a California corporation, operates out of warehouse and distribution center in City of Industry, California.
It sells primarily through hosting websites such as Amazon, Rakuten, and Sears (online but not in Sears stores). And, it seems to sell a lot of merchandise. Between October 2015 and the date of this report, it received over 30 shipments from its overseas suppliers — not counting faucets. At one time it had its own storefront, Modern Decor Direct but the website no longer exists. The company is evidently gearing up to sell retail from its Decor Star website but it is not begun to do so as of the date of this report.
Its faucets are made in China and imported through a regional distributor of plumbing products located in Irvine, California. In addition to wholesaling faucets, Markimex retails two of its own private faucet brands through its dealers and over the internet, By importing through Markimex, MYC Direct has avoided most of the cost of testing and certifying its faucets. Markimex has already done so, and MYC simply piggy-backs on the Markimex certifications as an "additional company". it's a very savvy strategy, and one also adopted by
We have identified the actual manufacturers of Decor Star faucets to be
- Xiamen Weco Kitchen and Bath Industry Co., Ltd., an manufacturer located in Fujian Province that sells its own extensive line of Wecco brand kitchen and bath faucets throughout China,
- Xiamen Goodro Kitchen and Bath a Chinese manufacturer that has just recently begun exporting to North America,
- Guangzhou Seagull Kitchen and Bath Products Co., Ltd., another well-known Chinese manufacturer that makes private-label
- Guangzhou Neon Plumbing Products Co., also in China.
There may be others that we have not so far been able to identify.
These are faucets right out of the manufacturers' , not faucets designed or specially manufactured for MYC. These are basic Chinese faucet designs. Chinese manufacturers tend to conservative designs targeting mass market customers. Most are copies of European and American styles. A faucet that proves popular in the European or North American markets will ultimately be copied by Chinese factories. The lag time is normally three to five years, by which time the design is no longer new. Faucets similar to those sold by Decor Star are available from other importers, although Decor Star prices are somewhat lower than the average price charged by other importers of Chinese- and Taiwanese-made faucets (See list below).
The company website does not sell faucets directly to consumers, although it is apparently preparing to do so in the near future. The site contains quite a bit of information about Decor Star faucets, including certifications, detailed specifications, and a link to an installation and maintenance manual in .pdf format. All bathroom sink faucets seem to comply with the new California flow limit of 1.2 gallons per minute, and a dimensioned drawing is provided along with multiple views of the faucet. The installation manuals are very complete, well illustrated and include an exploded parts diagram and list of certifications. Multiple images of each faucet make it easier to judge whether the faucet will be a good fit for your sink and decor.
The company's limited lifetime faucet warranty guarantees the faucets against manufacturing defects for the lifetime of the original owner. The term "lifetime" is not defined, and will by law be given its common English meaning: the actual lifetime of the buyer. The warranty is clearly written and includes no tricky wording. It plainly states what the company will and won't do if a faucet leaks while the original buyer is alive: (1) repair or replace the defective part(s) or product at no charge; (2) issue a refund of the purchase price paid for the product (if the claim is made within 30 days from the date of purchase); or (3) issue a credit to be applied against the purchase of a new Decor Star product.
Decor Star may, at its discretion, require you to pay shipping charges, if any.
All Decor Star faucets seem to be available in polished chrome and brushed nickel. Some also feature oil rubbed bronze finishes. Whether bronze is available depends on whether the particular faucet's manufacturer offers the option. Browsing through the company website, we did not see any other finishes offered. Most of the oil rubbed bronze finishes include copper or brass highlights intended to give the appearance of a little wear on the finish. We have never thought the illusion very convincing, and it reminds us of faucets circa the 1980s when the "antique bronze" look was very popular.
Faucets imported from China and Taiwan comparable to Dawn include:
We think these faucets would be a good buy with a better warranty. The construction is adequate and the price is reasonable. But, the warranty covers just one of many problems that can occur with a discount faucet. The Ultra faucet sold by Markimex is a better buy, even though it is slightly more expensive. It is essentially the same line of faucets, made by the same Chinese manufacturers but with a much stronger lifetime warranty against all defects, including problems with the faucets finishes.
We are continuing to research the company. If you have experience with Decor Star faucets, good, bad or indifferent, we would like to hear about it, so please contact us or post a comment below.