BWE Faucets Aquafaucet • Bathlavish • Beatifaucet • DFI • Greenspring • Homemystique • Homevacious Review & Rating Updated: 03/02/22

Summary
Imported
China Flag
China
Wenzhou Yutong Technology Co., Ltd.
Trading as
BWE
No.30, Zhengang Middle Rd.
Haicheng St.
Longwan District
Wenzhou City
Zhejiang 325055 China
sales@bwefaucet.com
sales@aquafaucet.net
Rating
Business Type
Product Range
Kitchen and Bath Faucets
Certifications
Brands
Aquafaucet • Bathlavish • Beatifaucet • BWE • DFI • Greenspring • Homemystique • Homevacious
Street Price
$18 - $120
Warranty Score
Cartridge
None[1
Finishes
None
Mechanical Parts
None
Proof of Purchase
N/A
Transferable
N/A
Meets Federal Warranty
Law Requirements
No
Warranty Notes:
1. Although the company states that it offers a "lifetime warranty" and a "5-year guarantee of quality" on its faucets, the "warranty" is not written.
In the U.S. a product warranty given to a consumer by a merchant must be in writing, must include minimum content mandated by federal law, and must be available to be read before a sale.
Learn more about the requirements and interpretation of faucet warranties.

This Company In Brief

Yutong Technology Co. of Wenzhou (wœn-JOH), China, founded in 2010, is a company that designs faucets, showers, tub fillers, and bath accessories. In the little over years it has been in business it has expanded its BWE brand to most of the world.

Most certified BWE fau­cets sell for under $100 at internet venues. The discount prices do not necessarily reflect the quality of the workmanship, nor the components that are used in the products. The problem with the faucets, however, is that, despite the claims of the company to the contrary, only a very few offered for sale in North America under nearly a dozen brand names have been certified lead-free.

BWE is a trade name used by (Wenzhou) Yu­tong Tech­nol­ogy Co., Ltd. to sell faucets, showers, tub fillers, and bath accessories throughout most of the world. The Chinese company, formed in 2010, has expanded its sales rapidly due primarily to their low prices. According to the company, North America is its largest market, producing over half of its worldwide revenue.

The BWE A-6135H vessel faucet in copper, one of the few BWE faucets that have been certified to North American standards and are legal to install in a drinking water system.

The problem with the company's faucets, however, is that most are not certified to joint U.S./Canadian standards and are not legal for installation in drinking water systems in North America.

We have found only fifteen certified faucets. These are listed in the table of Certified BWE Faucets on this page. No others are certified safe or legal to use.

By far the vast majority of faucets sold under the various BWE brands are uncertified, black-market faucets. We have found the exact same faucets sold by other black-maket companies including Most of these, like the BWE brands, are sold over the internet at sites that host third party sellers like Amazon, Walmart, and Wayfair.

On its website, the company identifies itself as a manufacturer. Our research found, however, that it is a design and marketing company. It does not manufacture.

The faucets are manufactured by what Yutong literature identifies only as its "cooperating company." We could not positively identify the cooperating company, but it is most likely (Zhe­jiang) Cat­ly San­it­ary Wares Co., Ltd., a subsidiary of (Wenz­hou) Yid­eli Det­er­gent Tools Co., Ltd. (formerly Hua­hang San­it­ary Wares Co.).

Catly sells sanitary wares throughout the world under the Catly brand. It also supplies faucets to a few U.S. importers, including

Yutong's entire North Am­er­i­can operation is run from China. The company does not have a physical presence in North America. While it established a U.S. company: Aquafaucet LLC, in 2016 by one of the Yutong's owners, Danxuan Ding (also know as Daniel Xuan Ding), Aquafaucet LLC is an empty shell.

It has no employees and conducts no business. Its address in Temple, Cali­forn­ia is a mail drop. It exists solely to create the illusion of having a physical presence in the U.S. The address is shared with several dozen other Chinese-owned California companies as an accommodation provided by Kevin Cheung CPA, an accounting firm, for a fee.

There is no North Am­er­i­can customer service, no North Am­er­i­can stock of replacement parts, not even a North Am­er­i­can telephone number.

The only contact with the company is by email which will be answered from China.

It is possible to manage North Am­er­i­can faucet sales from offshore, but most foreign faucet companies that sell in North America set up a local subsidiary that stocks inventory and does the actual selling.

A few companies, however, do manage North Am­er­i­can operations from other continents. Some, like the German faucet company, do it very well. Others do it badly. BWE is one of the companies that do it badly.

Retail Source Table
Retail WebsiteBrand Name(s) Used
Amazon.comAquafaucet, Bathlavish, Betifaucet, BWE, Homevacious
BHG.comBWE
HomeDepot.comBWE
Overstock.comDFI
Wayfair.comAquafaucet, Bathlavish, DFI
Walmart.comBWE

The secret is to have a reliable distributor in the U.S. or Canada that can stock replacement parts and take care of warranty issues. In2aqua has a reliable North Am­er­i­can distributor, BWE does not. BWE relies on Amazon for the majority of its sales, and while Amazon will do a lot for its hosted companies, it will not take care of warranty claims or provide replacement parts.

The Yutong business model is to contract almost everything to do with retail sales in the U.S. and Canada to third parties.

It sells primarily through retail websites like Amazon that host third-party sellers and take care of the entire retailing process for a fee, including warehousing, inventory management, payment processing, delivery, and returns.

BWE does very little other than arrange for periodic shipment of containers of faucets to Amazon's fulfillment centers and prepare sale listings for its products on the Amazon website. Amazon takes care of everything else. Other sites used for retail sales by BWE operate in much the same way, minimizing BWE's involvement in the sales process to almost nothing.

In addition to Amazon, BWE faucets are sold on BHG, eBay, Home Depot (online only), Overstock, Walmart (online only), and Wayfair as well as some lesser known websites such as NewEgg, WaterSolutions, and EcoSweetHome.

At one time Yutong also sold through Sears and K-Mart until these online stores went out of business with the bankruptcy of their parent company in 2018.

Yutong sells faucets under brand names in addition to BWE. These include

These trade names are registered with the U.S. Pat­ent and Trade­mark Office to either the company or to individuals (such as Danxuan Ding or Fegan Ding) associated with the company.

At one time the name Roz­in­san­it­ary was also registered by the company, but the registration was deemed involuntarily abandoned by the USPTO in 2017 for failure to comply with administrative regulations.

Greenspring and BWE are also registered in Canada.

We do not assume that these are the only brands under which BWE faucets are sold. They are just those brands known to be used by the company as of the date of this report. There may be others.

The faucets are also sold by third-party sellers under their own brands, the most prominent of which is a brand used by Wenzhou Eyekepper E-commerce Co., Ltd. to sell faucets and other products on Amazon and Walmart.

The faucets are brass with a zinc alloy used for non-critical parts such as handles and base plates.

They are available in seven finishes, including some . BWE finishes include chrome, brushed nickel, oil-rubbed bronze (ORB), matte black, copper, brushed gold, and polished gold.

The finishes are except matte black and brushed gold which are , and polished gold which is a (PVD) finish. (See the BWE Finishes.)

Electroplating and PVD finishes are considered durable. Of the two, PVD is the more durable – by some estimates, 10-20 times more scratch-resistant than electroplatings. Powder coatings are semi-durable, about the same durability as the finish on your care. They require more care in use to avoid damage.

For more information on the types of faucet finishes and the advantages and drawbacks of each, see Faucet Basics, Part 5: Faucet Finishes.

Almost every faucet is available in chrome, brushed nickel, and ORB. Many are also offered in matte black. A few can be found in copper, brushed gold, and polished gold. The finishes available on a faucet are clearly identified on the BWE website and most vendor sites.

BWE's oil-rubbed bronze differs from most ORBs. It has copper highlights. Highlights are more typical of antique bronze finishes. They are intended to simulate wear on the finish over time which has exposed the copper beneath the finish. ORB finishes usually do not have highlights.

A buyer who intends to mix ORB finishes across manufacturers should be aware that it would probably be a challenge to match this finish. (Three companies you might try, however, are

BWE designs are original – inspired, the company says, by natural waterfalls and Aladdin's lamp. They differ from the usual run of Chinese faucet designs which are largely unexciting, too often copies of Western styles, and rarely cutting edge. The goal of most Chinese faucet manufacturers is to sell as many faucets as possible, which means keeping designs well within established style boundaries to appeal to as many potential buyers as possible.

BWE designs make generous use of what the company calls waterfall spouts (others call them pump spouts) in which the top of the spout is open to create a falling water effect. Falling water is a very popular motif in Oriental design.

To learn more about faucet styles, see Faucet Basics, Part 4: Style and Con­fig­ura­tion.

The collection is heavily skewed toward traditional faucet styles. Many of the traditional pump-spout faucets have the feel of Art Nouveau design from fin de siècle France. While not as stylish or as innovative as the Art Nouveau faucets in the they are also not nearly as pricey as these luxury French brands that start around $500 and climb rapidly skyward from there.

Yutong does not skimp on the quality of the critical components of its faucets. Its cartridges in its certified faucets are made by Sedal S.L.U. and Weingbo Wanhai Cartridge Technology Co., Ltd., both well-regarded technical ceramics companies.

Its ceramic cartridge is the heart of a modern faucet. The cartridge controls water flow and (in single-handle faucets) water temperature. With a working cartridge, a faucet is a faucet doing what faucets do: metering water in a safe and controlled manner. Without a working cartridge, a faucet is just a strange-looking paperweight. So, it is important that the ceramic cartridge be tough, durable, and long-lived.

Sedal is chartered in Spain but does all of its manufacturing in China. Its cartridges are popular among Chinese manufacturers making faucets for the North Am­er­i­can market. Wanhai cartridges are frequently installed in Chinese-manufactured faucets destined for the European Union, where the company sells under the Quore brand from offices in Spain and Italy.

Neither cartridge is considered first-rank, but both companies make responsible products. We judge the cartridges to be reliable. They should give leak-free service for many years. If they do go bad, however, they are easy to replace and widely available from sellers of replacement faucet parts, big box lumber stores like Menards and Lowes, and even from the local hardware store.

To learn more about the types of faucet valves and cartridges and the advantages and disadvantages of each type, see Faucet Basics, Part 2: Faucet Valves & Cartridges.

The faucets also include very good braided stainless steel hoses from Fanski, a Malaysian manufacturer, and aerators from the Swiss company, Neoperl®.

Faucet aerators used to be simple devices that merely infused a little air to soften the water stream so it would not splash out of the sink. Today, however, they are precision products used to limit water volume to the lower flows required by conservation laws and, in faucets with pullout sprays, to prevent back-flow that could contaminate household drinking water. It is important, therefore, that this little device, often smaller than a dime, be the best available. And that, almost by definition, is the Swiss-engineered Neoperl aerator.

Stainless steel riser hoses that connect the faucet to the water supply are becoming the universal standard, replacing the old solid brass tubes that are time-consuming to install and require special tools for bending the tube without kinking it. Fanski makes a very good quality hose, comparable to those made by Brasstech and other U.S. manufacturers.

BWE's North Am­er­i­can website is well-designed. Navigation is menu-driven and intuitive. However, there is no search function, which impedes finding a particular faucet. A flexible and robust search function is useful, for example, in finding all of the faucets, showers, fillers, and accessories in a particular finish as opposed to the labor-intensive process of searching them out one by one.

The website lists only a fraction of all the faucets actually sold by Yutong under its various brands. We easily found a dozen faucets for sale on the internet that are not in the BWE website catalog.

If the faucet is on the website, however, the information provided about the faucet is comprehensive. It includes the manufacturer of the cartridge used in a faucet – information that is rarely provided on faucet websites.

The site also identifies the material used in the handles of its faucets – a zinc alloy. Most faucet companies use zinc in parts of a faucet that do not need the strength of brass, but few admit to zinc in their "all brass" faucets.

Zinc used to make unpressurized parts of a faucet such as handles and baseplates saves a few dollars in fabrication costs (zinc is much cheaper than brass) and does not affect faucet quality. It is not a practice just of manufacturers of inexpensive faucets. We see it used in faucets costing hundreds, even thousands of dollars.

Most BWE website faucet listings have a link to installation instructions that are considerably more than just installation instructions.

Usually, they are a comprehensive summary of information about the faucet, usually including a dimensioned drawing of the faucet and care instructions along with detailed, step-by-step directions for installing the faucet.

Our plumbers rated installation as "easy" on a four-point scale from "very easy" to "very hard".

In addition to the lack of a search function, there are a few other features common on faucet websites that are missing from this one. The most striking is the absence of a "where-to-buy" feature, which, being a company in the business of selling faucets, is information that BWE might want potential buyers to have.

The company has no faucet warranty. The BWE website variously refers to a "five-year warranty", a "limited lifetime warranty, and a "5-year quality guarantee" but there is no actual warranty on the website nor with the BWE faucets we acquired for examination and testing. The U.S. Mag­nu­son-Moss War­ranty Act (15 U.S.C. §2301) says it needs to be posted on the website with a conspicuous link to the warranty at each faucet listed for sale so a potential buyer can easily find and read it before making a purchase.

We asked customer support for a copy. In response, we were advised "not to worry" about it. We then asked the company's product manager who replied that the company was in the process of reducing its North Am­er­i­can warranty to writing.

Whoever is reducing it is the world's slowest reducer. That conversation was over months ago, and we have still not seen a written BWE warranty.

Under U.S. law a consumer warranty must be in writing, so until the BWE warranty is reduced to writing and posted on the BWE website, legally the company has no warranty.

Before a faucet can be installed at your kitchen or bath sink, it must be certified to North Americal quality, durability, safety, and (most important) lead-free standards.

Certification is a simple concept. A manufacturer submits its faucets to an independent laboratory where they are extensively tested. If they pass all the tests – and there are many of them – they are "listed" in a certificate confirming that they meet all required standards.

Life-Cycle Testing: One test of faucet cartridge longevity, for example, is to operate the faucet cartridge through 500,000 on-off cycles – equivalent to about 70 years of use in a typical bath or kitchen.

The test takes three days to complete. A faucet that fails at any point in the test does not get a certification.

(Watch a video showing the operation of the machine that puts faucets through life-cycle testing. Warning: it's very noisy.)

All of us understand the meaning of "UL Listed" when it comes to appliances. It is a guarantee of quality and safety.

Faucets are listed in the same way except instead of calling them "listed", they are referred to as "certified."

However, unlike appliances for which listing is usually voluntary, sink faucets by law must be certified. If they are not certified, they cannot legally be installed in a drinking water system in the U.S. or Canada.

The legal penalties for installing an uncertified faucet can be severe.

At the very least, the uncertified faucet will have to be removed and replaced by one that is certified – at your expense. There may also be a fine and, for repeat offenses, a little jail time involved. So, it pays to ensure that any faucet you buy is certified.

After a decade of selling only uncertified faucets, BWE submitted a few of its fau­cets to testing and certification in 2020. Just 15 lavatory faucets have been certified so far, however, all of them single-handle lavatory faucets. No two-handle lavatory faucet has been certified, nor has any kitchen or commercial faucets. The faucets that have been certified as of the date of this report are identified in the Certified BWE Faucets on this page.

But, even those few faucets that have been certified are not fully certified for the U.S. market. Yutong has not filed certifications affirming compliance with the water-conservation standards of the federal Energy Policy & Con­ser­va­tion Act (EPCA). Certification must be submitted to the U.S. Department of Energy for any BWE faucet "distributed in commerce" in the U.S. as mandated by 10 CFR § 429.12.

False Claims of Certification: You cannot rely on a statement by BWE that a particular faucet is certified. On the websites at which it sells faucets, BWE regularly identifies its faucets as certified when, in fact, they are not. So a claim in the description of a BWE faucet that it is certified cannot be taken at face value and must be confirmed. If it is not in our table of Certified BWE Faucets on this page, it is likely not certified. Faucet Buying Rule: If BWE cannot produce an actual listing certificate showing your selected faubet by brand name and model number, it is not certified, so don't buy it.

Confirmation of certification can be difficult. Certified faucets are identified by the testing laboratory using model numbers. More often than not, however, a BWE faucet offered for sale on Amazon or one of the other e-tail websites is not identified by model number. This is especially true if it is being sold under a brand name other than BWE.

Faucet Certifications: To learn more about how faucets are regulated in North America, see Faucet Basics, Part 3: Keeping Faucets Safe & Reliable.

Faucets are always supposed to be clearly identified by model number (or model name by those companies that use names instead of numbers). This is a requirement imposed by certifying agencies. Failure to do so can cost the faucet company its certifications.

The requirement ensures that buyers, plumbing contractors, and local building code officials can easily determine whether a faucet is certified. Without the model number, it is difficult and sometimes impossible to tell whether a faucet is certified. The safest course where the faucet cannot be positively shown to be certified is to move on to another faucet.

To read, download, and print Yutong's actual faucet listing certificates, click on the document indicated below.

Because of the high lead content in brass used by Chinese manufacturers to make faucets for the Chinese home market, it is very important that any faucet you buy is certified lead-free to North American standards. (See the sidebar Lead in Chinese Faucets for more information.)

Faucets made in China comparable to BWE in price and quality, but not necessarily in design, include

For a little-used guest bath, a BWE faucet from the list of BWE's certified faucets is a reasonable value, notwithstanding the lack of a written warranty. At less than $100 in most instances, the price is certainly right. However, in a well-used master or main bath, the lack of a warranty is an issue. We would wait until the written warranty is available to see exactly what kind of post-sale protection the company offers and for how long.

As a potential buyer, you should also consider the problems associated with getting replacement parts from China. At best it will take a few weeks to get them by China Post, but that assumes the replacement parts are actually available.

If the faucet in your main bathroom is out of commission and waiting on parts, this could be a real inconvenience. The parts problem will not be solved until BWE establishes a stock of parts in North America, something that, as far as we know, it has no immediate plans to do.

Stay away, however, from BWE's uncertified faucets. This means, avoid

These are illegal for you to use in a drinking water system in the U.S. or Canada and installing an uncertified faucet puts you at risk for substantial legal penalties and other costs.

You are the one that will pay any fines, assume the cost of replacing the faucet with a legal product, and be subject to any other (including criminal) penalties imposed by the laws of your State or Province, not Yu­tong Tech­nol­ogy Co. which is in China and out of the reach of most local law enforcement.

The only Yutong faucets known to be safe are the 15 faucets listed in the Certified BWE Faucets Table, above. These are safe to buy, and for the price are usually a good value.

We are continuing to research the company. If you have experience with BWE, Aquafaucet, Beatifaucets, DFI, Greenspring, or Homevacious faucets, good, bad, or indifferent, we would like to hear about it, so please contact us or post a comment below.