Artos Faucets Review & Rating Updated: 02/05/22
Warranty Footnotes:1. The Artos warranty is based on the Model Standard Limited Lifetime Faucet Warranty and meets all requirements of the U.S. Magnuson-Moss Warrantt Act.
Read the Artos faucet warranty.Learn more about faucet warranties.
This Company In Brief
Westover, Inc. is an importer and distributor of kitchen and bath faucets manufactured in China and Italy that it sells under the Artos brand through internet retailers and a national dealer network.
The faucets are of generally good quality and supported by a strong lifetime warranty on all but the electronic parts of a faucet and competent, friendly customer support.
Artos faucets are, overall, a good value for the price.
The Italian-made faucets in the Otella and Quarto collections are generally priced below equivalent faucets from other importers of Italian faucets. The Artos faucets made in China are also priced competitively.
Westover, Inc., formed by Jonathan Petersen, Toby Hill, and Peter Hill on January 19, 2009, is an importer and distributor of faucets manufactured in China and Italy that it sells under the Artos brand. It sells kitchen and bath faucets primarily through internet retailers and a national dealer network.
All of the remaining Artos faucets are made in China by:
- Taizhou Fenghua Brassworks Co., Ltd., a manufacturer that sells under its own Flova brand in Europe and Asia. It manufactures the Cascade and Safire collections for Artos. It also manufactures a few
- Zhejiang Slion Brassware Co. Ltd., a Chinese faucet manufacturer that makes the Opera collection of faucets for Artos.
- Wenzhou Haijun Sanitary Hardware Co., Ltd., a Chinese
Westover also imports some faucets through a Chinese broker, Zhejiang Zhong Rui Yi Sheng Trading Co. Ltd. These faucets appear to have been manufactured by Taizhou Catly Sanitary Wares Co., Ltd., also a Chinese
All of these manufacturers are .
All faucets are out of each manufacturer's None are designed especially for or are unique to Artos. For example, The Artos F501-7-1 In Wall Lavatory Faucet from the Opera series is made by Fenghua Brassworks is sold by that company throughout Europe and Asia as the Flova Century FH8286-D11. The Artos Otella F301-2 is manufactured by RESP, appearing in its standard catalog as the 280.352 faucet.
Although the designs are not cutting edge, they are stylish, They are also very contemporary. There are no traditional or transitional faucet designs in its inventory. Those remodeling a Craftsman, Victorian, or Post-War Modernist bathroom will have to look elsewhere for a faucet that fits the decor.
The Italian designs are new, crisp, and interesting. The Chinese designs are more conservative, Chinese faucet designs usually lag behind.
Although true design originally is growing in China, it has not yet reached most of the faucet industry. Chinese OEM/ODM manufacturers profit from sales volume, so they tend to stay well within existing style boundaries to appeal to the largest population of potential buyers.
Most Chinese designs are adapted from successful European and American styles. A faucet design that proves popular in the European or North American markets will ultimately be copied by Chinese factories with just enough variation to avoid infringing design patents. The lag time is normally three to five years behind the Western designs, by which time the design is usually no longer new nor original.
That being said, although not new or original, Artos' Chinese-made faucets are stylish and pleasant, suitable for all but the design glitterati. Which means that most of us "just folks" will find them attractive.
Artos prices are consistent with prices charged by other importers of Italian and Chinese faucets, and less costly than many. There is a considerable difference in the price range, however, between the Italian-made Artos faucets and the company's Chinese faucets.
We consider the Artos Italian faucets a better buy than similar faucets sold in North America by the Italian manufacturers themselves.
Italian manufacturers selling in North America such as are not at all bashful about pricing their faucets. They also offer European-type warranties on their faucets that range from 5 to 10 years rather than standard North American lifetime warranties.
North American companies importting italian-made faucets including also typically fail to provide full lifetime warranty protection.
Artos stands apart from these manufactures with its lifetime warranty all parts (except electronics) and finishes. Only also back their Italian-made faucets with a lifetime warranty.
Artos sells its bathroom sink faucets as a part of coordinated collections that include faucets, showers, tub fillers, and accessories such as towel racks and bath tissue holders, and towel warmers. Most of its faucets are single-handle mixing faucets. We count only a few widespread lavatory faucets that feature two handles in the Artos lineup.
The ceramic cartridges in Artos' Chinese-made faucets are manufactured by Sedal S.L.U. Sedal is chartered in Spain but does all of its manufacturing in China in two facilities: Sedal Technical Ceramics in Jiangmen and Sedal Kaiping.
The Sedal cartridge is a favorite of Chinese manufacturers making faucets for the European and North American markets. We judge it to be a good cartridge that should give reliable service for many years. If it does develop a problem, replacement cartridges are widely available and easy to remove and replace with simple household tools.
The cartridges in the Italian-made faucets we examined were manufactured by Kerox Kft of Hungary. Kerox cartridges have, in recent years, acquired a growing reputation for reliability and are often preferred by European faucet makers for their single handle mixer faucets. We judge it to be a very good cartridge of proven durability. And, again, if it does break, your free cartridge from Artos installs with a minimum of effort from the top of the faucet. The faucet does not have to be uninstalled to reach the cartridge.
All Artos faucets are available in bright chrome, most are available in brushed nickel. Other finishes such as oil-rubbed bronze, polished nickel, and powder-coated color finishes are available on some, but not all models. Certain faucets such as the F301-2CHB lavatory faucet from the Novi collection can be ordered in a in which a basic finish is complemented by a different trim finish.
The Artos limited lifetime warranty is based on the Model Standard Limited Lifetime Faucet Warranty and meets or exceeds the standard warranty for faucets sold in North America. It fully complies with the Magnuson-Moss Warranty Act (15 U.S.C. §2308)
Customer service is very good. Our usual "stump the rep" questions did not faze Westover's customer service reps, who are as likely as not one of the company's owners.
The Better Business Bureau shares our opinion of the company's post-sale service. The BBB rates the company A+ on its scale of A+ to F for the company's handling of consumer issues. The company is accredited by the BBB and pledged to its high standards of integrity and business ethics.
The Artos website is well-organized, with intuitive navigation and a product search function that is easy to use and usually accurate.
Specification sheets and installation instructions are downloadable in .pdf format for each faucet and provide details about available finishes, dimensions, flow rate along with a parts diagram. They do not indicate ADA compliance or identify certifications. Most include a dimensioned scaled drawing – useful for determining whether a faucet will fit your bathroom or kitchen. All now have the link to the company's faucet warranty required by the Magnuson-Moss pre-sale availability rule.
Each faucet is illustrated by multiple images, some showing the faucet installed. The images are sufficient to enable a viewer to visualize the faucet adequately. However, a 360° view such as is provided by faucets would be useful for more complete visualization.
Installation instructions provide a step-by-step text description of the installation process with illustrations. Our plumbers had no problem installing the faucets and rated installation Easy on a four-point scale from Very Easy to Very Hard.
For more information on the regulation of drinking water faucets in the U. S. and Canada, see Keeping Faucets Safe.
Certified safe and lead-free faucets made in Italy that are comparable to Artos' Italian-made faucets from companies that provide a lifetime warranty include:
Certified safe and lead-free faucets made in China with a lifetime warranty that are comparable to Artos' Chinese-made faucets include:
In general, Artos faucets are a good to very good value for the price. The Italian-made faucets in the Otella and Quarto collections are well made and generally priced below and sometimes substantially below equivalent faucets from other importers of Italian faucets. Artos faucets made in China are of very good quality and priced to compete against other importers of certified Chinese-made faucets.
It would be hard to go wrong with an Artos faucet. No one here would hesitate to install one in even the busiest kitchen or family bathroom.
The fabrication is good to excellent, the cartridges used in the faucets are reliable, the warranty is strong, fully compliant with federal warranty law and backed by excellent post-sale service. The company has earned and maintains an A+ rating from the Better Business Bureau.
We are continuing to research the company. If you have experience with Artos faucets, good, bad, or indifferent, we would like to hear about it, so please contact us or post a comment below.